Contact Aurora Health Care Video Visit Customer Service

Why should I report an Issue with Aurora Health Care Video Visit?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Aurora Health Care, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. People can choose a provider to start, share their health concerns, get a diagnosis and get what they need to start feeling better — available 7 days a week from 7 a. m. to 9 p. m.

2. Anyone over the age of 18 who’s a current Wisconsin resident and physically located in Wisconsin can start a video visit.

3. Video chat with a health care provider from a smartphone for care and treatment.

4. There’s no appointment necessary for a video visit.

5. Our providers are only licensed to practice telemedicine in Wisconsin.

6. Children under the age of 2 are not eligible for these video visits.

1. Little bit of a wait for the visit but went smoothly after that.this is a mobile app for download once downloaded it says video visit is not compatible with mobile phonesDownloaded the app and right after then I got message that app doesn't allow mobile access.

2. Good application but it still needs a few more updates with improvements in the future.It's a great tool when you have something simple that is wrong and you don't feel like going into an office to possibly spread more germs.

3. Same results.Quick and easy for simple needs... no long waiting room time.

4. Had a very difficult situation with application prior to appointment with Doctor and was unable to connect to the video cam.

5. Quick and easy.Crashes upon opening with error Internet Connection Interrupted.

6. What should I need this app for? Useless.quick and easy to use 10/10Great Experience.

7. Needless to say that this happened 2xs when I had scheduled appointments that were important to me and my health.

8. Attempted via Wifi and mobile data.

9. I ended up making a 3rd appt to see my doctor in person.

10. Health care professionals are always helpful and friendlyEasy to use.

11. Galaxy S21 Ultra and S8.

1. Fix Aurora Health Care Video Visit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Aurora Health Care Video Visit: Restarting the app will resolve most errors.
2. Update the Aurora Health Care Video Visit App. Here is how:
   1. On Android goto PlayStore » Search for "Aurora Health Care Video Visit" » Open Aurora Health Care Video Visit » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Aurora Health Care Video Visit » click "UPDATE".
3. Clear Aurora Health Care Video Visit app cache: Clearing cached data will force your app to retrieve the latest data directly from Aurora Health Care Video Visit servers.
   1. On Android, goto Settings » Apps » Select "Aurora Health Care Video Visit" » click Storage » click "Clear Cache".
4. Check Aurora Health Care Video Visit app permissions. If any of these permissions required to use your device's features are disenabled, Aurora Health Care Video Visit might not work.
5. Uninstall and reinstall Aurora Health Care Video Visit. If nothing else has worked, completely uninstall Aurora Health Care Video Visit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Aurora Health Care Video Visit not working

2. Fix Aurora Health Care Video Visit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Aurora Health Care Video Visit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Aurora Health Care Video Visit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Aurora Health Care Video Visit may not be able to connect to the Internet when running in the background.