Contact aka Customer Service

Why chat with our AI aka Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of aka.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. It is great though with ghost modeDon't use don't download it's waste and frustrate you won't receive any code instead they will send you the code telegram which you have not registered yet it the same as telegram same issuesThe "aka" insignia on the top of the interface is so distracting, kindly drop an option to hide it altogether.. (2) kindly give an option to choose between having folder as the default choice or all chats or groups or channels.. having all chats as default compulsorily isn't fairWhat's wrong with this app!? It doesn't allow me to access my account while i'm logged into it.

2. Help me pleaseIt's useful app& it helps me to do my work better I'd like to post my day story & my Friend and other contacts can see it put it can't do it like fb ,snap ...I would like the one change which is about hidden mode settings.

3. I am very grateful to the creator of Telegram I'm just asking you to bring back that anti-filter button, why did you remove it???I really like this app.

4. I hid some chats but there are still counting numbers of hidden chats' unread, new msgs.

5. I really need help to solve this problem.This app is good , but not enough!! If possible the owner of this App pls write to me .

6. Pls fix it and update one more time if possible!This is the first "messanger" in my life which shows ads to see media.

7. I can't take a screenshot in chats.

8. If I try take screenshot I see "Couldn't save screenshot Taking screenshot is not allowed by the app or your organization" .

9. Really irritating and annoying.Telegram Eka is the best telegram that can be used.

10. My private message is @Ali_NinerManager @Mr_Nobody_oo2 (not zero (0)).

11. Why i pyt only 1 starr for this, cuz deleted messages and editted messages can't be see, can't save.

1. Fix aka Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart aka: Restarting the app will resolve most errors.
2. Update the aka App. Here is how:
   1. On Android goto PlayStore » Search for "aka" » Open aka » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for aka » click "UPDATE".
3. Clear aka app cache: Clearing cached data will force your app to retrieve the latest data directly from aka servers.
   1. On Android, goto Settings » Apps » Select "aka" » click Storage » click "Clear Cache".
4. Check aka app permissions. If any of these permissions required to use your device's features are disenabled, aka might not work.
5. Uninstall and reinstall aka. If nothing else has worked, completely uninstall aka then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing aka not working

2. Fix aka Server issues & Internet Connection

1. Check network connection: An unstable Internet will make aka be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to aka not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, aka may not be able to connect to the Internet when running in the background.