Contact aka Customer Service

Why should I report an Issue with aka?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of aka Messenger to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Take back what's yours, the real messaging experience. aka is a messaging app which you can chat with people from all around the world.

2. Fast, Synced, Unlimited, Secure, Powerful, Reliable and Private messaging is only a part of the benefits you can get from aka.

3. You can use secret chat feature if you want to be sure about the security because it uses 3 world class encryption methods.

4. For making things easier, aka filter your chats based on their type and you can reach them through bottom tabs in the main page.

5. So download it now and say hello to the real messaging experience.

6. Nothing is better than a free and unlimited cloud storage.

7. Also you can access all your files from any place and any device.

8. You can login and start using aka in less than a minute.

9. We are effortlessly trying to improve aka and adding more exiting and useful features to app.

1. It is great though with ghost modeDon't use don't download it's waste and frustrate you won't receive any code instead they will send you the code telegram which you have not registered yet it the same as telegram same issuesThe "aka" insignia on the top of the interface is so distracting, kindly drop an option to hide it altogether.. (2) kindly give an option to choose between having folder as the default choice or all chats or groups or channels.. having all chats as default compulsorily isn't fairWhat's wrong with this app!? It doesn't allow me to access my account while i'm logged into it.

2. Help me pleaseIt's useful app& it helps me to do my work better I'd like to post my day story & my Friend and other contacts can see it put it can't do it like fb ,snap ...I would like the one change which is about hidden mode settings.

3. I am very grateful to the creator of Telegram I'm just asking you to bring back that anti-filter button, why did you remove it???I really like this app.

4. I hid some chats but there are still counting numbers of hidden chats' unread, new msgs.

5. I really need help to solve this problem.This app is good , but not enough!! If possible the owner of this App pls write to me .

6. Pls fix it and update one more time if possible!This is the first "messanger" in my life which shows ads to see media.

7. I can't take a screenshot in chats.

8. If I try take screenshot I see "Couldn't save screenshot Taking screenshot is not allowed by the app or your organization" .

9. Really irritating and annoying.Telegram Eka is the best telegram that can be used.

10. My private message is @Ali_NinerManager @Mr_Nobody_oo2 (not zero (0)).

11. Why i pyt only 1 starr for this, cuz deleted messages and editted messages can't be see, can't save.

1. Fix aka Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart aka: Restarting the app will resolve most errors.
2. Update the aka App. Here is how:
   1. On Android goto PlayStore » Search for "aka" » Open aka » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for aka » click "UPDATE".
3. Clear aka app cache: Clearing cached data will force your app to retrieve the latest data directly from aka servers.
   1. On Android, goto Settings » Apps » Select "aka" » click Storage » click "Clear Cache".
4. Check aka app permissions. If any of these permissions required to use your device's features are disenabled, aka might not work.
5. Uninstall and reinstall aka. If nothing else has worked, completely uninstall aka then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing aka not working

2. Fix aka Server issues & Internet Connection

1. Check network connection: An unstable Internet will make aka be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to aka not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, aka may not be able to connect to the Internet when running in the background.