Contact Texas Health MyChart Customer Service

Why should I report an Issue with Texas Health MyChart?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Texas Health Resources MyChart to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use your Texas Health MyChart account to manage your health information and communicate with your care team on your mobile devices.

2. If you already have a Texas Health MyChart account, you are ready to begin.

3. If you do not have a Texas Health MyChart account, create one by clicking Sign Up Now.

1. It's frustrating trying to juggle between multiple apps to try to find passwords, only to have me have to restart the process because I've been kicked out of the app again for "my security."I used MyChart when it first came out as a web portal, I installed the app as soon as it was available.

2. MyChart strikes me as a good idea not well-vetted.Every time I have visited this office, the staff was very professinal, kind, polite and efficient.

3. Found one bill for physicians and did get it started on bill pay, but trying to access the hospital bill it wants to send me to another site.

4. And payments made through this app came out of my bank account but don't show up in billing so I got a back-dated bill today for $1000 since 2018, all of it stuff I paid.

5. Many pages have no "Go Back" option, including "help," "Learn More," "test results," and COVID information pages - user must log out and back in to go back.

6. Well written, great UI, and it lets me easily contact my doctor and his staff at any time.

7. Kudos to the entire staff! Thank You! Thank You!They say there is billing information and payment history but there isn't.

8. The Admissions clerk to special time to get me bk into MyChart.

9. I have seen 2 providers in this office and I must say they are the BEST I have seen in a very long time.

10. One suggested improvement: Please add the ability to autofill my login info with a password manager such as LastPass or DashLane.

11. App is worthless in my opinionFor about two years now, I've been experiencing inability to log.

1. Fix Texas Health MyChart Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Texas Health MyChart: Restarting the app will resolve most errors.
2. Update the Texas Health MyChart App. Here is how:
   1. On Android goto PlayStore » Search for "Texas Health MyChart" » Open Texas Health MyChart » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Texas Health MyChart » click "UPDATE".
3. Clear Texas Health MyChart app cache: Clearing cached data will force your app to retrieve the latest data directly from Texas Health MyChart servers.
   1. On Android, goto Settings » Apps » Select "Texas Health MyChart" » click Storage » click "Clear Cache".
4. Check Texas Health MyChart app permissions. If any of these permissions required to use your device's features are disenabled, Texas Health MyChart might not work.
5. Uninstall and reinstall Texas Health MyChart. If nothing else has worked, completely uninstall Texas Health MyChart then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Texas Health MyChart not working

2. Fix Texas Health MyChart Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Texas Health MyChart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Texas Health MyChart not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Texas Health MyChart may not be able to connect to the Internet when running in the background.