Contact MoyaApp Customer Service

Why should I report an Issue with MoyaApp?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Datafree Africa Pty Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It means you do not need airtime / data balance to use MoyaApp when using a MTN, Vodacom, Telkom or Cell C SIM card -for real, no catch! - over 300 content services (some datafree) including weather, news, sport, games, shopping, entertainment, gossip, jobs, education, books, health, tech & science, religion etc. - use MoyaPay to buy airtime & data, prepaid vouchers, send money to bank accounts, deposit cash and take out cash, and much more..

2. Selected MoyaApp services, including chat messaging, work datafree in South Africa on the MTN, Vodacom, Telkom and Cell C mobile networks.

3. An all-in-one super app for South Africa with datafree messaging/chat, all-in-one app content services, and MoyaPay.

4. Chat and text messaging in MoyaApp will always be datafree in South Africa forever, no catch.

5. Moya App is available to use in all other countries but it is not datafree outside South Africa.

6. Apply for SASSA Grants and check your grant status datafree. What does datafree mean?

7. As we grow our partner network, more and more services are being added to MoyaApp.

8. MoyaPay account for your business hustle that lets you pay, get paid, transfer money, send money, swipe, EFT, withdraw cash and buy data, airtime, electricity and more.

1. Most importantly its good for emergencies when you don't have data plus when these loadshedding you won't have any network problems and your msgs still go through,keep up the good work guy's 👏Its nice at first but mine keeps getting stuck now and saying open app again wen i do open the app again it keeps freezing and coming out with the option to either open app again or close the app In need of some assistance ASAP!Moving backups from phone to phone is a waste, can't move it.

2. ...i am trying to use my app but it keeps on asking me to "update now"I love this app... But for some reason it doesn't allow me to send messages without data... I have never had this problem before and it is really starting to annoy me... Please can you fix thisI love everything about this App and its not like any other App's hence you designed it like this.

3. But it does not allow you to talk to people.Moya is a good app and we'll make people to know things easily, to communicate and to chat.

4. And app is very battery intensiveI hate the fact that I'm unable to completely delete a Moya contact from my phone list.

5. I have pending transactions that need to be paid into my moyapay, so I guess it's scamming people? I have done everything asked of me.

6. super app actually, create learning skillsI get a lot of information like news all over the world, finaces, currency conversion, weather ,sassa updates, flights and a lot more.

7. Changing to 4 stars for now 😒😊For a data free app the app Australia and does a lot more than I thought it would.

8. I thing I found that does not work correctly is umtuwam, I paid the subscription with moyapay.

9. We get news of everything in the world via moya app even to communicate with government department.

10. It's provide us with leaning by different ways, it's has stories and books who admire the most when you relax.

11. The moya app seems like different with other app I know.

1. Fix MoyaApp Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MoyaApp: Restarting the app will resolve most errors.
2. Update the MoyaApp App. Here is how:
   1. On Android goto PlayStore » Search for "MoyaApp" » Open MoyaApp » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MoyaApp » click "UPDATE".
3. Clear MoyaApp app cache: Clearing cached data will force your app to retrieve the latest data directly from MoyaApp servers.
   1. On Android, goto Settings » Apps » Select "MoyaApp" » click Storage » click "Clear Cache".
4. Check MoyaApp app permissions. If any of these permissions required to use your device's features are disenabled, MoyaApp might not work.
5. Uninstall and reinstall MoyaApp. If nothing else has worked, completely uninstall MoyaApp then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MoyaApp not working

2. Fix MoyaApp Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MoyaApp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MoyaApp not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MoyaApp may not be able to connect to the Internet when running in the background.