Published by Computer Rx on Jan 8, 2024

contact Rx 2 Go Chat with our AI-based Rx 2 Go Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Rx 2 Go?



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Why chat with our AI Rx 2 Go Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Rx 2 Go.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. So I finally uninstalled (again), rebooted, reinstalled (again), granted all permissions (again), rebooted (again), set it to NOT remove the permissions if not used for a while, and FINALLY GOT IT WORKING.I have loved this app for years but now when I get an error message saying the app is not installed.

2. I tap on icon to open app and it jumps back to home screen or if it does open it just says error or internet problem.

3. Whatever was done still doesn't work.So, Android will remove permissions from Apps without telling you.

4. Also, the app shouldn't crash in that circumstance, it should prompt for permissions.I have used this app for years and have loved it.

5. You also can turn off the switch where Android will remove permissions.

6. I then uninstalled the app, reinstalled and granted all permissions.

7. My app says it is! PLEASE FIX THE PROBLEM!This is an Android problem, and this is how I solved it on my Pixel 7 Pro.

8. The fix is to go into settings, go to apps, show all apps, scroll down to rx2go, and give it the permissions it wants.

9. I have deleted and reinstalled, but still says the app is not installed.

10. I try to open app and it says app isn't installed but it is.

11. I have used this app for years and never had any problem but in the last couple of months I've not been able to log in.

Steps to Troubleshoot & Fix Rx 2 Go Issues

1. Fix Rx 2 Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rx 2 Go: Restarting the app will resolve most errors.
  2. Update the Rx 2 Go App. Here is how:
    1. On Android goto PlayStore » Search for "Rx 2 Go" » Open Rx 2 Go » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rx 2 Go » click "UPDATE".
  3. Clear Rx 2 Go app cache: Clearing cached data will force your app to retrieve the latest data directly from Rx 2 Go servers.
    1. On Android, goto Settings » Apps » Select "Rx 2 Go" » click Storage » click "Clear Cache".
  4. Check Rx 2 Go app permissions. If any of these permissions required to use your device's features are disenabled, Rx 2 Go might not work.
  5. Uninstall and reinstall Rx 2 Go. If nothing else has worked, completely uninstall Rx 2 Go then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rx 2 Go not working


2. Fix Rx 2 Go Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rx 2 Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rx 2 Go not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rx 2 Go may not be able to connect to the Internet when running in the background.

Reported Issues

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