Contact Rx 2 Go Customer Service

Why should I report an Issue with Rx 2 Go?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Computer Rx to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So I finally uninstalled (again), rebooted, reinstalled (again), granted all permissions (again), rebooted (again), set it to NOT remove the permissions if not used for a while, and FINALLY GOT IT WORKING.I have loved this app for years but now when I get an error message saying the app is not installed.

2. I tap on icon to open app and it jumps back to home screen or if it does open it just says error or internet problem.

3. Whatever was done still doesn't work.So, Android will remove permissions from Apps without telling you.

4. Also, the app shouldn't crash in that circumstance, it should prompt for permissions.I have used this app for years and have loved it.

5. You also can turn off the switch where Android will remove permissions.

6. I then uninstalled the app, reinstalled and granted all permissions.

7. My app says it is! PLEASE FIX THE PROBLEM!This is an Android problem, and this is how I solved it on my Pixel 7 Pro.

8. The fix is to go into settings, go to apps, show all apps, scroll down to rx2go, and give it the permissions it wants.

9. I have deleted and reinstalled, but still says the app is not installed.

10. I try to open app and it says app isn't installed but it is.

11. I have used this app for years and never had any problem but in the last couple of months I've not been able to log in.

1. Fix Rx 2 Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rx 2 Go: Restarting the app will resolve most errors.
2. Update the Rx 2 Go App. Here is how:
   1. On Android goto PlayStore » Search for "Rx 2 Go" » Open Rx 2 Go » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rx 2 Go » click "UPDATE".
3. Clear Rx 2 Go app cache: Clearing cached data will force your app to retrieve the latest data directly from Rx 2 Go servers.
   1. On Android, goto Settings » Apps » Select "Rx 2 Go" » click Storage » click "Clear Cache".
4. Check Rx 2 Go app permissions. If any of these permissions required to use your device's features are disenabled, Rx 2 Go might not work.
5. Uninstall and reinstall Rx 2 Go. If nothing else has worked, completely uninstall Rx 2 Go then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rx 2 Go not working

2. Fix Rx 2 Go Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rx 2 Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rx 2 Go not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rx 2 Go may not be able to connect to the Internet when running in the background.