Contact My Must Reads Customer Service

Why should I report an Issue with My Must Reads?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 360 Media Direct to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This robust e-book and audiobook app connects you to your favorite independent digital book merchant. (You’ll need an account from one of MyMustReads merchants to use this app. ) Choose from hundreds of thousands of the most popular e-books and audiobooks from the largest publishers to the smallest.

2. Find your favorite authors in the catalogs of HarperCollins, Macmillan, Simon & Schuster, Workman, Harlequin, Sourcebooks, Tor, and more than 2,700 others. Stephen King? Harper Lee? Janet Evanovich? Daniel Silva? Max Lucado? You bet.

3. Looking for your next favorite book? it’s here. “What to Expect when You’re Expecting”? “The Nightingale”? “Good to Great”? “Diary of a Wimpy Kid”? Jane Eyre? You bet.

4. Romance, sci-fi, mystery, history, biography, the arts, diet and health, crafts, computers, self-help, cooking, how-to—your selection is vast. Many books are free.

5. Read or listen to your books on up to five devices—a great way to share a book with family members.

6. Books for kids, teens, young adults, and adults.

7. Highlight a word to get a definition or to search for it on the web.

8. A huge selection is priced at less than $2. 99.

9. Return automatically to where you left off reading.

10. Search and discover new books from within the app.

1. I made the mistake of going back to the introduction of the book I was reading to double-check something, but I didn't leave a bookmark as I usually on apps that sync the last page...or at least have page numbers or search function...had to spend 10+ minutes scrolling back through a third of the book to find my place (pro tip: make the font as small as possible to speed up the process).

2. It has so many issues, though, including: full brightness (much brighter than my phone settings) with no way to adjust, half the time when I open it it freezes on a bright white screen, it regularly forgets my place, it takes about 2 minutes to actually open the book (you have to go through two or three screens each time), and then it randomly crashes.

3. The screen also remains perpetually bright no matter what settings I try.I really wanted this app to be a decent replacement for Kindle so I could support local bookstores with e-book purchases, but unless you plan to sit and read a book from start to finish without closing the app its functionality is awful.

4. Slow and buggy; refuses to reload after being suspended; doesn't use standard ebook formats; no contextual dictionary; unusable footnote/endnote interface; loses your place; doesn't let you select text; the list goes on and on.

5. Other times, it lags, and if you can actually get a book open, the reading experience is terrible and seems like it wasn't designed for human beings.

6. It doesn't automatically save your place, you have to add a bookmark before you leave and then select that bookmark when you open it again.

7. After checking out the table of contents in the physical version on Amazon, I was able to make a list of which order to read the tracks in and felt a bit better.

8. I want to support local bookstores instead of Amazon, but not if it means having to use this app.I really wish this app worked so that I could support indie booksellers on a digital platform.

9. I can excuse this not being Kindle but every time you open the app it can't even remember what page you were on, that is the most basic of basic features.

10. The freaking tracks were out of order, which explains the Martin Scorsese feel of the bird book I bought.

11. Perhaps there's another browser where it works? I really want to be able to recommend this service for indie stores.This app is nearly useless.

1. Fix My Must Reads Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Must Reads: Restarting the app will resolve most errors.
2. Update the My Must Reads App. Here is how:
   1. On Android goto PlayStore » Search for "My Must Reads" » Open My Must Reads » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Must Reads » click "UPDATE".
3. Clear My Must Reads app cache: Clearing cached data will force your app to retrieve the latest data directly from My Must Reads servers.
   1. On Android, goto Settings » Apps » Select "My Must Reads" » click Storage » click "Clear Cache".
4. Check My Must Reads app permissions. If any of these permissions required to use your device's features are disenabled, My Must Reads might not work.
5. Uninstall and reinstall My Must Reads. If nothing else has worked, completely uninstall My Must Reads then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Must Reads not working

2. Fix My Must Reads Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Must Reads be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Must Reads not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Must Reads may not be able to connect to the Internet when running in the background.