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1. A negative, I wish the app would would do anything to let you know that it stopped protecting the connection, it does not disconnect the network, it does not shut down an app, it merely puts a faint slash on its notification icon, revealing all information.Wireguard is here and it works (kind of) ! Love it.

2. That's too bad because the service and speed are good.It's a pretty good VPN but quite a bit more expensive than most, and you have to pay significantly more on top of that if you want to use streaming services from other countries as without the specific streaming add-on you are blocked by Netflix, Amazon, Disney+, etc.

3. I'm sure many folks can do just as good of a job manually, but if you don't have the time, knowledge, or desire to do so and keep up with it, this is a wonderful alternative.

4. It will drop connection without warning on the same network as well as any time I change networks.

5. It connects and verifies, but then after some time starts to look for server host name and gets stuck on detecting.

6. I wanted faster, it was seemingly slow at 1 to 2 MB per sec, I have a 200mbps connecting... Finally did a speed test, 100+ mbps! They cannot control others' upload speed or others internet throttling.

7. You do get better and more low-level settings than most any other VPN I know of.I had to clear the cache and data in order to be brought to a login screen.

8. This service has continually gone downhill in the last year, with random disconnects and reconnection issues.Most importantly, it stays connected.

9. If it's not fixed by the time my billing cycle ends, I'll be finding another provider.

10. Go get Mulvad or another real VPN.Every time I try to connect to the VPN, I would have to sit there and go through every US server to see which one connects, even one that worked the day before.

11. This isn't acceptable, doesn't happen on the non-updated instances, and if not quickly patched I'll have to change to a more reliable product.

1. Fix Private & Secure VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Private & Secure VPN: Restarting the app will resolve most errors.
2. Update the Private & Secure VPN App. Here is how:
   1. On Android goto PlayStore » Search for "Private & Secure VPN" » Open Private & Secure VPN: TorGuard » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Private & Secure VPN » click "UPDATE".
3. Clear Private & Secure VPN: TorGuard app cache: Clearing cached data will force your app to retrieve the latest data directly from Private & Secure VPN servers.
   1. On Android, goto Settings » Apps » Select "Private & Secure VPN: TorGuard" » click Storage » click "Clear Cache".
4. Check Private & Secure VPN app permissions. If any of these permissions required to use your device's features are disenabled, Private & Secure VPN might not work.
5. Uninstall and reinstall Private & Secure VPN. If nothing else has worked, completely uninstall Private & Secure VPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Private & Secure VPN not working

2. Fix Private & Secure VPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Private & Secure VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Private & Secure VPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Private & Secure VPN may not be able to connect to the Internet when running in the background.