Published by Onecook Co.,Ltd. on Aug 9, 2024

Report an issue with Stargon Browser.
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Why should I report an Issue with Stargon Browser?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Onecook Co.,Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Stargon Browser Customer Insights

1. Other than that, stargon is an excellent browser!Great light weight, nice translation feature and customizable shortcut buttons after trying many other browser.

2. As such, it takes two clicks before you can get to a video picker where you can choose what to download, the process needs to be less clicks but it's not a deal breaker at the moment.I love the app.

3. Many times the servers fail after I change the video resolution twice and I have to reload the page to resume video playback.Made the mistake of making it my default.

4. I've been looking for new browser & video downloader and this one fits my needs pretty well.

5. That was years agoOnline video playback is stuttering unless I change the video resolution once and then change it back to the option I prefer.

6. Gesture seeking doesn't work on the sites I visit (no problem with other browsers).Very light on memory, fast, fully featured.

7. It lets you download to a custom directory and you can view/modify downloaded files in other file managers.

8. Back when I made a comparison of browser performance (in terms of ram, storage, and memory) this received the top spot.

9. Able to force zoom and text wrapping as when I increase the text size, some websites didn't fit the sentences within the screen viewport.

10. It can't remember 2 gmail passwords at one time... I never get a chance to choose my other account and have it just log in.

11. The icons need sharpening up, and the command "select all" is missing when highlighting text etc.

Steps to Troubleshoot & Fix Stargon Browser Issues

1. Fix Stargon Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Stargon Browser: Restarting the app will resolve most errors.
  2. Update the Stargon Browser App. Here is how:
    1. On Android goto PlayStore » Search for "Stargon Browser" » Open Stargon Browser » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stargon Browser » click "UPDATE".
  3. Clear Stargon Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Stargon Browser servers.
    1. On Android, goto Settings » Apps » Select "Stargon Browser" » click Storage » click "Clear Cache".
  4. Check Stargon Browser app permissions. If any of these permissions required to use your device's features are disenabled, Stargon Browser might not work.
  5. Uninstall and reinstall Stargon Browser. If nothing else has worked, completely uninstall Stargon Browser then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Stargon Browser not working


2. Fix Stargon Browser Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Stargon Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Stargon Browser not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Stargon Browser may not be able to connect to the Internet when running in the background.

Reported Issues