Contact MyAnimeList Official Customer Service

Why should I report an Issue with MyAnimeList Official?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MyAnimeList, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Quickly find information on anime you're watching, read reviews of manga you're planning to read, or get recommendations for similar anime and manga to start next.

2. The official app for your favorite anime and manga database and community!

3. Use our seasonal anime page to see the best of what's airing now, or marathon the highest-rated anime from previous seasons.

4. Best of all, easily update your episode and chapter progress so your list is never out of date.

1. I also wish there was a setting so it remembers how I want to sort my shows, it's annoying having to select "last updated" every time or scroll a lot to find things.It's a good app that does what it claims and then some.

2. If you select a show or character while going through the list a VA does, and you go back to continue, you have to start all over again and scroll until you reach where you left off.

3. A function the browser version doesnt do, it just loads the whole list when you load the page.

4. It's incredibly tedious, when updating the list, to scroll down only 20 or so series and then have to wait for it to load more of the list in order to continue scrolling.

5. Now I understand that they don't display ads on your actual list, and this is free, so that's an easy way to ensure they can be paid, but it does affect ease of use.

6. It's core function is fine, the chats just need major bug fixing.I downloaded the app thinking it would be cleaner and easier to navigate through than the website but it's basically the same if not worse.

7. I also think it would be cool to have the option to automatically add shows to the "watching" list when they do start airing.

8. I watch sub or dub, but I don't read Japanese so it can get frustrating at times.This app has a lot of unique ideas, and I've chatted in it's clubs for a long time.

9. You can also sort "air date" having what's on for the day on top of the list.

10. I recommend this app be cleaned up to be easy to navigate through, less annoying to select things and go back and just to look better.

11. Frequent crashes, weird loading issues that make it a pain to scroll through threads, refreshing constantly at weird times, etc.

1. Fix MyAnimeList Official Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyAnimeList Official: Restarting the app will resolve most errors.
2. Update the MyAnimeList Official App. Here is how:
   1. On Android goto PlayStore » Search for "MyAnimeList Official" » Open MyAnimeList Official » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyAnimeList Official » click "UPDATE".
3. Clear MyAnimeList Official app cache: Clearing cached data will force your app to retrieve the latest data directly from MyAnimeList Official servers.
   1. On Android, goto Settings » Apps » Select "MyAnimeList Official" » click Storage » click "Clear Cache".
4. Check MyAnimeList Official app permissions. If any of these permissions required to use your device's features are disenabled, MyAnimeList Official might not work.
5. Uninstall and reinstall MyAnimeList Official. If nothing else has worked, completely uninstall MyAnimeList Official then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyAnimeList Official not working

2. Fix MyAnimeList Official Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyAnimeList Official be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyAnimeList Official not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyAnimeList Official may not be able to connect to the Internet when running in the background.