Published by JoyPlus Technology Co., Ltd.

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Why should I report an Issue with Mermaid Secrets20 –Mermaid Pri?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Mermaid Secrets20 Customer Insights

1. But do some small changes.If you fix it, i will give you 5 stars.I really like this game but on the other hand I did not like this ga!e because it has at least one lock on something each level and after every level it has an ad and sometimes 6 to 7 minute an ad shows up and it has poor language.the graphics are beautiful and I story is good but I hate having to watch ads every 5 secondsIt is a great game the thing is the ads is the worst if you go in if you go out there will be a ad that is why I am giving this game 4⭐⭐⭐⭐ very great but the adsThis is nice game.

2. The game, the levels are nice but too many ads.

3. If i watch to unlock the level some times it comes video is unavailabe.

4. This is my second favourite game.

5. This game's controls is so easy.

6. Really nice app.

7. Now I download the next chapter of it.😃😍😘👌🤗😊😀Awesome games but too many videos in order to go to nxt level.

8. I wise it is free without pay.

Steps to Troubleshoot & Fix Mermaid Secrets20 Issues

1. Fix Mermaid Secrets20 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mermaid Secrets20: Restarting the app will resolve most errors.
  2. Update the Mermaid Secrets20 App. Here is how:
    1. On Android goto PlayStore » Search for "Mermaid Secrets20" » Open Mermaid Secrets20 –Mermaid Pri » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mermaid Secrets20 » click "UPDATE".
  3. Clear Mermaid Secrets20 –Mermaid Pri app cache: Clearing cached data will force your app to retrieve the latest data directly from Mermaid Secrets20 servers.
    1. On Android, goto Settings » Apps » Select "Mermaid Secrets20 –Mermaid Pri" » click Storage » click "Clear Cache".
  4. Check Mermaid Secrets20 app permissions. If any of these permissions required to use your device's features are disenabled, Mermaid Secrets20 might not work.
  5. Uninstall and reinstall Mermaid Secrets20. If nothing else has worked, completely uninstall Mermaid Secrets20 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mermaid Secrets20 not working


2. Fix Mermaid Secrets20 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mermaid Secrets20 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mermaid Secrets20 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mermaid Secrets20 may not be able to connect to the Internet when running in the background.

Reported Issues