Contact Mermaid Secrets16 Customer Service

Why should I report an Issue with Mermaid Secrets16 – Save a Mer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JoyPlus Technology Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But thank you who ever made this game.It doesn't have any glitches, but I don't really like to have to watch ads to get to play some levels and if y'all could fix that that would be great.I love the app but when u get the award u should be able to spin before you play the level and also u should make it so that we don't have yo watch a add every time for a new level and also u should make them talk more instead of doing all those games.very good app I like it it's very nice and we can play it daily we have to just watch a video to unlock things and we can do anything and play any level at anytime but we can't just unlock everything in my moment we have to pay for it I love this app but it contains many ads and does many things but I like it very much and first I thought you delete this app but then it inspired me and it's so interesting and so nice that I couldn't believe this was the be...

2. But moving on it's a great game, but the reason I gave only three stars is because for every level you have to pay or watch an ad.

3. I will recommend for anyone I know to avoid your company.I love this game but if someone is downloading this game and has no money or Wi-Fi it's not a good idea.

4. And the last time I downloaded this game last year and you didn't have to pay.

5. Utter waste of time, not free, horrendous english, 2nd rate graphics, terrible storyline, and far too many ads.

6. This game has a long way to go before it is even worth 2 stars.

7. Minimum of 2 ads per level, as well as, a constant ad at the bottom of the screen.

8. I find it idiodic that you split the story between several different apps, rather than just make a singular app that is rather large.

9. If I could rate this at 0 stars I would.

10. Best of luck to Joy Plus technology.

1. Fix Mermaid Secrets16 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mermaid Secrets16: Restarting the app will resolve most errors.
2. Update the Mermaid Secrets16 App. Here is how:
   1. On Android goto PlayStore » Search for "Mermaid Secrets16" » Open Mermaid Secrets16 – Save a Mer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mermaid Secrets16 » click "UPDATE".
3. Clear Mermaid Secrets16 – Save a Mer app cache: Clearing cached data will force your app to retrieve the latest data directly from Mermaid Secrets16 servers.
   1. On Android, goto Settings » Apps » Select "Mermaid Secrets16 – Save a Mer" » click Storage » click "Clear Cache".
4. Check Mermaid Secrets16 app permissions. If any of these permissions required to use your device's features are disenabled, Mermaid Secrets16 might not work.
5. Uninstall and reinstall Mermaid Secrets16. If nothing else has worked, completely uninstall Mermaid Secrets16 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mermaid Secrets16 not working

2. Fix Mermaid Secrets16 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mermaid Secrets16 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mermaid Secrets16 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mermaid Secrets16 may not be able to connect to the Internet when running in the background.