Published by InterPals on Oct 30, 2024

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Why should I report an Issue with Interpals: Friends & Languages?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of InterPals to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Interpals: Friends & Languages image 1 contact Interpals: Friends & Languages image 2

About Interpals: Friends & Languages

1. Match with tandem language partners for language exchange or meet up with travelers from other countries who are visiting your area.

2. Meet people with InterPals, the original culture and language exchange community with 5 million users.

3. Chat with new friends, pen pals and language partners from all over the world.

4. Practice languages with native speakers to learn English, Spanish, French, Japanese, Korean, Mandarin Chinese, Cantonese, Portuguese, German, Italian, Russian, Arabic, Turkish and hundreds more), all for FREE!

Interpals Customer Insights

1. I was blocked inexplicably at first and had to contact support to be unblocked.It's really great πŸ‘ interPals, I enjoy connecting with people from around the world 🌎 and learn new things.

2. All around a great app that just needs a touch upThis is a free, fun app for meeting people from all over the world! I like that you can set very specific filters for your searches as well as put some limits on who can contact you.

3. But you can block people, countries, or entire regions of geography if you are particularly bothered.the most recent update (sometime in october from what i can tell) changed the layout and now not only does it look horrible, but it has less features than before.

4. But outside that, InterPals is really a nice place to be.Great way to make friends around the world to exchange culture and language.

5. i am uninstalling this and going to look for an older version of the app archived online somewhereI was able to find plenty friends, but the execution is not great.

6. People can search by gender for free, so girls are bombarded with messages.

7. Some profiles you've tried to filter out still show up occasionally.One of the best apps out there for not just language exchange, but for making friends and experiences also.

8. half the search filters are missing, it uses the wrong app to choose images to upload, comments are displayed even more publicly than before, theres some weird timeline thing i dont know where the content for that comes from.

9. Sometimes messages do not refresh, and there are information differences made on profiles between changes made on the PC version and mobile.

10. Biggest problem right now is that you can't send photos and voice messages consistently.

11. I've made a lot of very special and close friends, but now I've upgraded to a new phone (Google Pixel 4 - not the newest phone, but it's an upgrade from the Samsung Galaxy S8).

Steps to Troubleshoot & Fix Interpals Issues

1. Fix Interpals Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Interpals: Restarting the app will resolve most errors.
  2. Update the Interpals App. Here is how:
    1. On Android goto PlayStore » Search for "Interpals" » Open Interpals: Friends & Languages » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Interpals » click "UPDATE".
  3. Clear Interpals: Friends & Languages app cache: Clearing cached data will force your app to retrieve the latest data directly from Interpals servers.
    1. On Android, goto Settings » Apps » Select "Interpals: Friends & Languages" » click Storage » click "Clear Cache".
  4. Check Interpals app permissions. If any of these permissions required to use your device's features are disenabled, Interpals might not work.
  5. Uninstall and reinstall Interpals. If nothing else has worked, completely uninstall Interpals then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Interpals not working


2. Fix Interpals Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Interpals be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Interpals not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Interpals may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I don't use this anymore so I want to delete my account permanently

    β€” by Vaishali Latwal 1 year ago

  • Good evening. I'm Under GDPR. I want to delete my account permanently and immediately please, thank you very much. My name is Giuseppe and user is giuseppe_95dg and my email is giuseppedgs1995@redacted. Thanks. I wish you a good evening.

    β€” by Giuseppe Di GesΓΉ 2 years ago