Contact DatChat Customer Service

Why should I report an Issue with DatChat: Social Network Plus?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DatChat to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Another feature that would be nice would be adding different notification sounds to different contacts or adding an in-app guide to features that are not immediately obvious, similar to the tutorial chat.Im really going to give DatChat five stars, but I just want to see if I can get a response from the designers about fixing something.

2. I like this over s*!@chat! Updates have been good also, they continue to improve.I love how private this app is amd how u can messge on it to any one who had it but there needs to be push notifications for it not just a sound the push notifications don't show up u just get a pop soundThe UI here is atrocious, it looks really bad and often glitches out.

3. Thank you developers for all of your hard work 😀Great app, I love the privacy and ability to control how long it stays posted! Keeps people from twisting your words like other media doers.

4. If they make it to where I don't hear the notifications 1000 times while listening to a podcast then I'll install again.At the end of January I spoke to them about something I wished was different in the app (copying what you write) and it didn't take them long and they responded back to me & made it possible very quickly.

5. If you turn the bomb icon on you now can set how long your text last and they must hold the box on the screen to read.Needs an Interface Overhaul.

6. This app has the best security and privacy features out of any social media app, but it's user interface is very unpolished, and it feels like an outdated website.

7. At first, I didn't realize how to use the destroy text within a certain time or how many times it can be viewed before self deleting.

8. There is potential here though so If these problems are fixed I'll rate 5 stars.Really interesting privacy features and has potential.

9. There is a small bomb icon next to the bottom text box that you can turn on and off with a touch.

10. There is also no way to meet people one by one via chat, you have to rely on contacts, which is a bad option for a small social network that not a lot of people use already.

11. The only difficulty I have is manually navigating to my previous posts in groups if the notifications are dismissed.

1. Fix DatChat Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DatChat: Restarting the app will resolve most errors.
2. Update the DatChat App. Here is how:
   1. On Android goto PlayStore » Search for "DatChat" » Open DatChat: Social Network Plus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DatChat » click "UPDATE".
3. Clear DatChat: Social Network Plus app cache: Clearing cached data will force your app to retrieve the latest data directly from DatChat servers.
   1. On Android, goto Settings » Apps » Select "DatChat: Social Network Plus" » click Storage » click "Clear Cache".
4. Check DatChat app permissions. If any of these permissions required to use your device's features are disenabled, DatChat might not work.
5. Uninstall and reinstall DatChat. If nothing else has worked, completely uninstall DatChat then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DatChat not working

2. Fix DatChat Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DatChat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DatChat not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DatChat may not be able to connect to the Internet when running in the background.