Contact My Town Customer Service

Why should I report an Issue with My Town: Neighbourhood games?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of My Town Games Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 😊😊😊Fix your game now this is seriously ridiculous I could just be trying to get clothes and I'll be hitting the button to make it move to a different section so I can look at different clothes it just opens the ad and I'll try to exit out of it and then it will say you have lost your award and I'm not even trying to get any of the clothes fix it it's getting annoying in the same ad keeps playing so fix itit has too many adds but still a fun gameWow this game is amazing but there is one problem that is if we unlock the things that are opened by seeing ads on the other day everything is locked so what is the importance of seeing big ads for these unopening things 🤔🤔🤔🙄🙄 annoyed.. Your games are wonderful but some things are so bad that make peoples to don't give full stars.Good Game But I have noticed 1 thing that is you have to pay real money to unlock few cool things and it would be bette...

2. I know it sounds like a lot of stuff too, but when you actually play it...At first it was a good game, the dentist place was just a house, even though in the advertisement it had a cleaning teeth option.

3. I wouldn't recommend this to anyone especially to someone with bad wifi or connection.Really Good game but it will be good if you cut the purchase option on my city games.

4. And in this game you should give a bit more levels like karate class singing class and like a fashion boutique, lots of different things you know.

5. I likethis game so much because I will I will play always this game's everyday I like this games .

6. I know I sound picky or annoying, but I finished this game quikly! Of cource there really is not finishing it because you can play it as many times as you want.

7. There was also barely anything to do even though in most 'My Town' games there were a bunch of things to do and play.

8. But allover it's a good game.

9. for more new interesting games and no more ads please I am giving for thisI love My town games.

10. I read some of the reviews, and it said that this game was babyish.

11. 😊I love this game.

1. Fix My Town Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Town: Restarting the app will resolve most errors.
2. Update the My Town App. Here is how:
   1. On Android goto PlayStore » Search for "My Town" » Open My Town: Neighbourhood games » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Town » click "UPDATE".
3. Clear My Town: Neighbourhood games app cache: Clearing cached data will force your app to retrieve the latest data directly from My Town servers.
   1. On Android, goto Settings » Apps » Select "My Town: Neighbourhood games" » click Storage » click "Clear Cache".
4. Check My Town app permissions. If any of these permissions required to use your device's features are disenabled, My Town might not work.
5. Uninstall and reinstall My Town. If nothing else has worked, completely uninstall My Town then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Town not working

2. Fix My Town Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Town be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Town not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Town may not be able to connect to the Internet when running in the background.