Contact My Macros+ Customer Service

Why should I report an Issue with My Macros+?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of My Macros LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Well when you accidentally tap delete... Poof it's gone, I wish there was a "are you sure you want to delete this recipe" button to make sure... Other then that it's pretty great!!This app works great, and this program has helped me lose over 2 pounds in less than 1 week.

2. In addition to that, the workout app that is supposed to communicate with this app is never updates on the Google Play Store, so you can never install it.Experience: Cons: 1) Can't select a lunch or dinner or snack selection - if you are able to nowhere does it say "add a meal" 2) need a scale if you need to measure grams.

3. Everyone said this was a more accurate app and it's basically the same, just a worse lay out and more complicated to use.App is fantastic at tracking macros and I love the barcode scanner.

4. You'd expect when you search for "brown sugar" that the top result would be "brown sugar" but instead there's pages and pages of packaged foods which include brown sugar in the name.

5. If there was one suggestion I would make is to put a feature in for different types of dieting styles, ie carb cycling, keto, etc so that you don't have to switch day to day for differing macro goals.

6. There is a search button at the top to search for food you don't have, like mixed nuts, for example, and you can choose one that shows a measure choice.

7. The whole reason I made the switch is that is supposed to be more accurate, but that so far has not been true.

8. On IOS, this was easily my favorite macro app, but I switched to Android and the Android app operates differently and is incredibly buggy, unpolished, and clunky.

9. The 1 mayor downfall is when you want to edit a recipe there's 2 options, edit or delete.

10. Tells you calories met and how much you have to go.I really enjoy this app! Like a lot! It's really easy to use, ones you get used to it because I switched from a different tracking app.

11. One glitch is when you scan a barcode that isn't in the system, and if asks if you want to manually add, it does not save the information.

1. Fix My Macros+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Macros+: Restarting the app will resolve most errors.
2. Update the My Macros+ App. Here is how:
   1. On Android goto PlayStore » Search for "My Macros+" » Open My Macros+ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Macros+ » click "UPDATE".
3. Clear My Macros+ app cache: Clearing cached data will force your app to retrieve the latest data directly from My Macros+ servers.
   1. On Android, goto Settings » Apps » Select "My Macros+" » click Storage » click "Clear Cache".
4. Check My Macros+ app permissions. If any of these permissions required to use your device's features are disenabled, My Macros+ might not work.
5. Uninstall and reinstall My Macros+. If nothing else has worked, completely uninstall My Macros+ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Macros+ not working

2. Fix My Macros+ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Macros+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Macros+ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Macros+ may not be able to connect to the Internet when running in the background.