Contact Video Downloader Customer Service

Why should I report an Issue with Video Downloader?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bzdev studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Each time I download a video, or even touch 5 or so times, it gives me an ad, and you cant exit it, the app randomly crashes, doesn't want to download and some function's aren't working.This app does something weird and sneaky where if you download a video.

2. The app is just bulging with ads and every time I download a video it gives me one.

3. 1.it wont let me download the video i want anymore.

4. When I tried to download a video, there wasn't an option to download it.

5. Downloading a video is a struggle because there's no way I can download it at all for some reason.

6. The only complaint is that when you download a song, it doesn't show up on downloaded songs until 10 minutes later.

7. Moving backwards or forward, just a left/right swipe in video, brightness and audio volume is just an up or down swipe.

8. This is clearly some sneaky stupid technology they are implementing to probably force you to come back to their app and watch ads just to get the video back.

9. Trying to play a video results in a Video Error with playback.

10. I'd give less if I could.When I first downloaded this app (it was called musiqo at the time) I would use it for my youtube channel and I thought "Hey, this app is great! So reliable!" And that's when they changed it to Musen.

11. Video quality seems better than the Youtube App.

1. Fix Video Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Downloader: Restarting the app will resolve most errors.
2. Update the Video Downloader App. Here is how:
   1. On Android goto PlayStore » Search for "Video Downloader" » Open Video Downloader » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Downloader » click "UPDATE".
3. Clear Video Downloader app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Downloader servers.
   1. On Android, goto Settings » Apps » Select "Video Downloader" » click Storage » click "Clear Cache".
4. Check Video Downloader app permissions. If any of these permissions required to use your device's features are disenabled, Video Downloader might not work.
5. Uninstall and reinstall Video Downloader. If nothing else has worked, completely uninstall Video Downloader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Downloader not working

2. Fix Video Downloader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Downloader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Downloader may not be able to connect to the Internet when running in the background.