Published by GO plc.

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with GO Directory?



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Why chat with our AI GO Directory Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of GO Directory.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Great application to find local numbers that consent to be in directoryDid not work with my Samsung S4very bed appDid not find any numbers and those that i have found have an incorrect addresshopelessNo resultsBugMakes searching for telephone numbers - very easy and convenientFast and reliable mobile app.

2. Easy to use.

3. Well done GOExcellent app.

Steps to Troubleshoot & Fix GO Directory Issues

1. Fix GO Directory Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GO Directory: Restarting the app will resolve most errors.
  2. Update the GO Directory App. Here is how:
    1. On Android goto PlayStore » Search for "GO Directory" » Open GO Directory » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GO Directory » click "UPDATE".
  3. Clear GO Directory app cache: Clearing cached data will force your app to retrieve the latest data directly from GO Directory servers.
    1. On Android, goto Settings » Apps » Select "GO Directory" » click Storage » click "Clear Cache".
  4. Check GO Directory app permissions. If any of these permissions required to use your device's features are disenabled, GO Directory might not work.
  5. Uninstall and reinstall GO Directory. If nothing else has worked, completely uninstall GO Directory then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GO Directory not working


2. Fix GO Directory Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GO Directory be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GO Directory not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GO Directory may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!