Contact Hearing Test Customer Service

Why should I report an Issue with Hearing Test?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of e-audiologia.pl to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app provides two basic hearing test: pure-tone audiometry and the speech intelligibility test (the digits-in-noise).

2. The test consists in determining the quietest sound that you are able to hear, thus determining your hearing threshold.

3. Pure-tone audiometry determines the degree of hearing loss in relation to the sound frequency.

4. The digits-in-noise test evaluates speech intelligibility and consists of recognition of the digits in the noise. * calibration of the device (in the case of lack of predefined calibration or for headphones other than bundled). * synchronization (your tests results can be stored in a cloud; data are easy to recover, can be transferred between devices and accessed on different devices).

1. It says it has the calibration for your device and the "bundled headphones" that came with it in a database, but what phone comes with headphones anymore?? You should be able to input the calibration data manually based on headphone specsEven though I haven't tried the app yet, with the headset on, even through my phone speaker it is obvious to me this is a well-thought-out and professionally-made app to test your hearing.

2. This will give the APP the ability to test randomly each ear and to test someone else by instruct the person under test to indicate which ear hear a sound.I think it probably works well, but have some doubts about the ability of my S9+ and headphones to actually deliver the sounds to my ears (I suppose all people with hearing loss would think that!).

3. I get recurrent hearing test, that's why I would recommend the developer to add an "ear selection" button; a "Sound" ON OFF button; Frequency selector button & volume control.

4. Actually, far more accurate than a free preliminary test I did at an audiologist a while ago which told me I have perfect hearing (I definitely do not!) Thank you!Absolutely the best hearing app.

5. The doctor's chart results weren''t that much different from the results I got from this app and it allowed me to monitor changes in my hearing while I wss on prednisone for sudden hearing loss.

6. No doubt about that, and a comparison to my actual hearing test from my audiologist shows a startling accuracy that I was not expecting.

7. It's a small thing that gave me a bit of comfort because I was able to slight changes in my hearing every day for two weeks.This is absolutely incredible that there is such a app that does this so so well.

8. (I looked up the frequencies of average human speech on a medical website)This is a pretty accurate tool you can use at home to keep track of you hearing loss/improvement.

9. My functional hearing was somehow better than 0db with wired, but for my deaf ear I had the *exact* same level of hearing loss at the same frequency for both BT and wired functions so I guess it doesn't matter.

10. The problem is needing to have someone else with good hearing spend 7 minutes calibrating it for you first, but if you don't have anyone to do that for you, you can't rely on the calibration.

11. Have had professional ear testing done and can't believe how good you can do this in the comfort of your own home! Please remember if you do use this App I'm mentioning please get into a very quiet room or place around you as your test results will show.

1. Fix Hearing Test Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hearing Test: Restarting the app will resolve most errors.
2. Update the Hearing Test App. Here is how:
   1. On Android goto PlayStore » Search for "Hearing Test" » Open Hearing Test » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hearing Test » click "UPDATE".
3. Clear Hearing Test app cache: Clearing cached data will force your app to retrieve the latest data directly from Hearing Test servers.
   1. On Android, goto Settings » Apps » Select "Hearing Test" » click Storage » click "Clear Cache".
4. Check Hearing Test app permissions. If any of these permissions required to use your device's features are disenabled, Hearing Test might not work.
5. Uninstall and reinstall Hearing Test. If nothing else has worked, completely uninstall Hearing Test then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hearing Test not working

2. Fix Hearing Test Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hearing Test be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hearing Test not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hearing Test may not be able to connect to the Internet when running in the background.