Contact Hearing Test Pro Customer Service

Why should I report an Issue with Hearing Test Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of e-audiologia.pl to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The speech I telling test for right ear does not emit any soundHaving been tested several times by professionals (for tinnitus), I think this is a pretty good tool to check for potential issues, and see a professional.The june 2021 update has bugs.

2. The continuous tone calibration is basically useless, since it's hard to set the correct volume by up/down buttons as it keeps moving; it should've been done as a normal hearing test with subsequent value adjustments.

3. The only issue is you will need high quality headphones to get a truly accurate result at home and of course if you need the most accurate results go to an audiologist, but this works perfectly well.Using it in Demo mode, should really be called Uncalibrated mode.

4. Ironic the hearing test doesn't work.The software is excelentes, but i" m using a Samsung Note Ultra, and dos not differentiate from right ear from left.

5. It's one of the best apps for hearing test on Android, I've been using it for a few years now.

6. I also didn't find a way to store multiple custom adjustments (e.g. for different headphones); that would also be very useful.Very good app but could do with a few improvements such as a home button & some instruction on how to use.

7. The developer finally released an update (thanks! it fixed that persistent crash on app closing, appreciate it!) My only gripe is with the calibration UI.

8. I think study needed to properly understand the results.... BUT... If you suspect you might be having your hearing affected for whatever reason.

9. Id say this is a comprehensive place to start before you bother an actual doctor!Would not play through headphones, rendering the app useless.

10. Adjusting a test to another audiogram is much better, but the UI for it is very well hidden, and I'm not sure it works as advertised.

11. I tried calibrating another device based on the previous I used, and the results are still widely different on the two devices.

1. Fix Hearing Test Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hearing Test Pro: Restarting the app will resolve most errors.
2. Update the Hearing Test Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Hearing Test Pro" » Open Hearing Test Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hearing Test Pro » click "UPDATE".
3. Clear Hearing Test Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Hearing Test Pro servers.
   1. On Android, goto Settings » Apps » Select "Hearing Test Pro" » click Storage » click "Clear Cache".
4. Check Hearing Test Pro app permissions. If any of these permissions required to use your device's features are disenabled, Hearing Test Pro might not work.
5. Uninstall and reinstall Hearing Test Pro. If nothing else has worked, completely uninstall Hearing Test Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hearing Test Pro not working

2. Fix Hearing Test Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hearing Test Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hearing Test Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hearing Test Pro may not be able to connect to the Internet when running in the background.