Published by Emoji SMS Messenger on Jan 10, 2025

contact Messenger - Texting App Chat with our AI-based Messenger Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Messenger?



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Why chat with our AI Messenger Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Messenger.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Also, unable to pin important messages at the top.. The ads aren't too intrusive they stroll across the bottom and sometimes I don't like in the middle but no pop across whole screen while trying to use.Could be more cost effective for clients but decent platform with quality results so your electronic device or computer is able to be productive and maintain a high quality of performace entirely! Please provide a fantastic price for those of whom would like to upgrade and with all of your practice areas included! Thank you! Provide a nice discount on price for best quality services all products inluded in package and i will provide you with five stars across the board! 😉☺️It's causing more stress than joy using thus app, for me.

2. If I can't figure the picture thing out I may have to find another texting appNot receiving text messages with pictures....! My main source is sharing pictures with people.

3. 3 out of 5 for effort!! 😔🤔💬Won't send my messages! Again just stopped sending messages just after paying for 2 months use! O2 useless.It was working fine in my phone for a while.

4. You should give users the opportunity to arrange the menus and settings in the order that most easily suits them.Well, i can't figure out what to fix so I can receive pictures from others.

5. Then one day about 2 weeks ago, it just stopped sending and receiving texts for my phone.

6. Or maybe if just the labels for the different sections were more clearly labeled and easier to understand what section it is, and which categories full under that section.

7. It's very annoying if I accidentally hit one when trying to respond to a text....it's annoying.

8. Sure, the themes and stickers are great and the many other options, but It just isn't for me so it comes with regrets that 'for now' at least - I'm uninstalling thr app.

9. Although I would like to suggest maybe an easier navigational layout for voiceover/screen reader users.

10. I can send them but I can't receive them.

11. It's a bit annoying.

Steps to Troubleshoot & Fix Messenger Issues

1. Fix Messenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Messenger: Restarting the app will resolve most errors.
  2. Update the Messenger App. Here is how:
    1. On Android goto PlayStore » Search for "Messenger" » Open Messenger - Texting App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Messenger » click "UPDATE".
  3. Clear Messenger - Texting App app cache: Clearing cached data will force your app to retrieve the latest data directly from Messenger servers.
    1. On Android, goto Settings » Apps » Select "Messenger - Texting App" » click Storage » click "Clear Cache".
  4. Check Messenger app permissions. If any of these permissions required to use your device's features are disenabled, Messenger might not work.
  5. Uninstall and reinstall Messenger. If nothing else has worked, completely uninstall Messenger then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Messenger not working


2. Fix Messenger Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Messenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Messenger not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Messenger may not be able to connect to the Internet when running in the background.

Reported Issues

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