Published by Jemnasechoi

contact Melody Music Chat with our AI-based Melody Music Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Melody Music?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. But really I don't know if I can download any music or music video of my choice.I like it and i just hope you guys will continue putting top trending songs of my country on update at all times...so far I fell for this app,it just doesn't play a song but a video so basically you can watch or listen and still do other things on your phone while playing or watching a music video,damn its dopeI have deleted the app accidentally and then reinstalled it.

2. But when I reinstalled it then it is just a mp3 player.There's so many ad in every type of options.. It’s really irritating and boring also😑.. Otherwise its categories of music list is too good.. One more request,, please make sure that we can use it in offline also😊.The ads of this app show it as a music game or even a guitar type of app but that's all lies.

3. Also, the music freezes whenever I turn my phone off, go to background, go to app etc... Honestly, users would be better off using NewPipeThere are so many features to be added to make it a better music app.

4. I need to play music without watching the video.

5. I can watch any music video and even listen to any music of my choice.

6. Plus if I choose my country I should still see global music charts for the US and other countries and billboard chart.

7. By the way, I know I can search for drum and bass music, but you should have a drum and bass section so that you don't have to search for it.

8. As a music app I should be able to download music and play offline.

9. This is only a music player that is packed with ads, almost everytime you touch something, an ad pops up.

10. The popular music and /or trending choices are terribly prosiac.

11. And why firstly would you have a Christian music section? And then a gospel section.

Steps to Troubleshoot & Fix Melody Music Issues

1. Fix Melody Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Melody Music: Restarting the app will resolve most errors.
  2. Update the Melody Music App. Here is how:
    1. On Android goto PlayStore » Search for "Melody Music" » Open Melody Music » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Melody Music » click "UPDATE".
  3. Clear Melody Music app cache: Clearing cached data will force your app to retrieve the latest data directly from Melody Music servers.
    1. On Android, goto Settings » Apps » Select "Melody Music" » click Storage » click "Clear Cache".
  4. Check Melody Music app permissions. If any of these permissions required to use your device's features are disenabled, Melody Music might not work.
  5. Uninstall and reinstall Melody Music. If nothing else has worked, completely uninstall Melody Music then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Melody Music not working


2. Fix Melody Music Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Melody Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Melody Music not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Melody Music may not be able to connect to the Internet when running in the background.

Reported Issues

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