Contact Remini Customer Service

Why should I report an Issue with Remini - school communication?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of REMINI to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Remini is the latest in technology and communication for early childhood education.

2. Remini enables teachers and administrators to document and share photos, messages, videos, newsletters and much more to tell the story of your child at our school. *Better engagement between preschools and parents. *Access from your computer/Smartphone or tablet/iPad. *Shares materials with individual parents/entire class/entire school. *Upload messages, newsletters, videos, photos, files, daily sheets . *Parents receive Immediate updates via Smartphone's or emails. *Parents can save class moments to their child’s private timeline.

1. It also doesn't have a password verification field which is a bad design.My kids preschool uses a branded version of this app for, amoung other things, sign in and sign outvia scanning a qr code.

2. Password security is not implemented properly, as an example they only accept letters and numbers but no special characters.Can't get through registration... no matter what password I enter it says to have at least 8 characters.

3. Sometimes it takes just a touch to back out of a photo, other times you have to use the back button created by the app (which does not respond to Android back button in most cases).

4. Fix your qr scanning and check in/out process!Is was not easy but my daughter got me through itThis Remini app is very useful because it allows me to check my child's progress on a more personal and convenient level.

5. I will not replace any particular application with this one, but it works well to keep my email / other messaging apps from being updated.

6. I recommend it.User Interface is really bad and doesn't conform to Android Specs, issues with picking images and uploading.

7. If I enter a really strong password, it says to just use numbers and letters.

8. I have an Android so I don't know if that's the main cause for it not being great but viewing pictures is cumbersome.

9. Unfortunately, all of a sudden I can no longer save pictures on my phone (but other people that I know can).

10. It typically takes 6 minutes and around 15 distinct attempts to work each and every time.

11. I have contacted app developer through Google Store but never got an answer.It is good for a central messaging system.

1. Fix Remini Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Remini: Restarting the app will resolve most errors.
2. Update the Remini App. Here is how:
   1. On Android goto PlayStore » Search for "Remini" » Open Remini - school communication » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Remini » click "UPDATE".
3. Clear Remini - school communication app cache: Clearing cached data will force your app to retrieve the latest data directly from Remini servers.
   1. On Android, goto Settings » Apps » Select "Remini - school communication" » click Storage » click "Clear Cache".
4. Check Remini app permissions. If any of these permissions required to use your device's features are disenabled, Remini might not work.
5. Uninstall and reinstall Remini. If nothing else has worked, completely uninstall Remini then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Remini not working

2. Fix Remini Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Remini be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Remini not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Remini may not be able to connect to the Internet when running in the background.