Contact Health Tracker Customer Service

Why should I report an Issue with Health Tracker: Healthily?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Your.MD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Atleast app should provide some free feature, further they may offer a premium account(paid) with additional features.Only been using for 2 weeks and already two of my custom trackers no longer open.

2. I really like this app as a health checker, hope it gets a fix soon.This is a great app that offers Daily insights, a helpful assistant, and a Symptom tracker, & a Health Journal where you can annotate anything you feel may be of relevance later.

3. Thanks for the reply, I can accept this if there is a middle agent like Google or PayPal, but to put Credit card details directly on your site with no guarantee to be able to cancel is a bit un acceptable.

4. They show in your trackers, but crash when trying to open and don't show at all in the Manage Trackers > Custom section.

5. I feel like the chat bot shouldn't straight away diagnose you with a condition only after you answer a few easy questions, but overall I don't mind this app at all and it's good for keeping track of day to day life :)Disgusting greed.

6. Sorry again, I can't spread my credit card details whenever I need to test application over the web.So far this app is fairly good.

7. App often freezes when opening, requiring a restart of the phone to correct it; which is annoying! But, when it works it's very helpful!There's only one thing that would improve my experience with this app.

8. I'd like the option of going back to fill in the infomust approve payment to test the application, uninstalling.

9. No confidence that other custom trackers won't eventually break as well.Helpful app, when it works.

10. Seemed to function okay, didn't crash, operated smoothly, but did not meet expectations I had based on description.

11. I like that it's free and pretty simple and gives links to places which give more information on what you need.

1. Fix Health Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Health Tracker: Restarting the app will resolve most errors.
2. Update the Health Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Health Tracker" » Open Health Tracker: Healthily » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Health Tracker » click "UPDATE".
3. Clear Health Tracker: Healthily app cache: Clearing cached data will force your app to retrieve the latest data directly from Health Tracker servers.
   1. On Android, goto Settings » Apps » Select "Health Tracker: Healthily" » click Storage » click "Clear Cache".
4. Check Health Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Health Tracker might not work.
5. Uninstall and reinstall Health Tracker. If nothing else has worked, completely uninstall Health Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Health Tracker not working

2. Fix Health Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Health Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Health Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Health Tracker may not be able to connect to the Internet when running in the background.