Contact Album Art Downloader Customer Service

Why should I report an Issue with Album Art Downloader?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of luigima to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It would be nice to get the bugs fixed, and instructions would be a good addition.ABSOLUTELY REDICULOUS! Finds the wrong covers on most, and also changes the song tags, including song titles! So glad Rocket Player upgraded their album art grabber.

2. There were several albums that had my personal pictures attached for some reason, and although I was able to select the correct album art, it didn't stick.

3. Overall, I'm REALLY pleased.The app was great when I first downloaded it, I was able to get the artwork for every album I have that didn't properly transfer from my PC.

4. Still very useful even though the times it misses have bizarre album covers suggested.Easy and fast interface, brings up an accurate art file about 95% of the time (and i throw it some deep cuts).

5. It doesn't find everything, but it easily found 95% of my missing artwork over hundreds of albums and just slapped them right onto the MP3 files on the SD card where I keep my music.

6. Hopefully this gets fixed soon.It's hard to write a review right now because as great as this app was, it doesn't seem to work on Android 10 at all, and all the album art I had is now gone.

7. I should be able to dig out my album cover, take a picture, and use that since the app supports using jpg's on your phone.

8. The only problem I have found , so far, is that I grabbed some of the art I have in my photo gallery and applied them to several albums and I haven't been able to remove the art from the list, even though I was able to receive and pick the correct albums on request.

9. It found all but one album cover, and I have a lot of music on my device.

10. Sometimes it will embed the album but not individual tracks with artwork - not sure if that's the app, the file, or the player... That's always the challenge w/these things.

11. I'd say 99% of the time it finds the correct cover first time and I listen to some obscure music that no one else seems to know about! It's free, not littered with ads and does the job perfectly.

1. Fix Album Art Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Album Art Downloader: Restarting the app will resolve most errors.
2. Update the Album Art Downloader App. Here is how:
   1. On Android goto PlayStore » Search for "Album Art Downloader" » Open Album Art Downloader » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Album Art Downloader » click "UPDATE".
3. Clear Album Art Downloader app cache: Clearing cached data will force your app to retrieve the latest data directly from Album Art Downloader servers.
   1. On Android, goto Settings » Apps » Select "Album Art Downloader" » click Storage » click "Clear Cache".
4. Check Album Art Downloader app permissions. If any of these permissions required to use your device's features are disenabled, Album Art Downloader might not work.
5. Uninstall and reinstall Album Art Downloader. If nothing else has worked, completely uninstall Album Art Downloader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Album Art Downloader not working

2. Fix Album Art Downloader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Album Art Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Album Art Downloader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Album Art Downloader may not be able to connect to the Internet when running in the background.