Published by Libon on Nov 22, 2024

contact Libon: Calls and Recharge Chat with our AI-based Libon Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Libon?



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Why chat with our AI Libon Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Libon.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Good service and price!It's frustrating, Its hard to make a call recently.. You need dial many times.. And still you cannot make a call😢The calling time has been divided into 2 It has become very expensive and sound quality is no more before.

2. It was reliable when I first started using it but the cost per month has increased and the quality of service has decreased.This app is not good anymore, it always have a problem with his server and I can not make a call.

3. But i have payd money with paypal in my libon account and i can't use them This app is a scamThe service is becoming unbearable, connection issues and my money will just be going.

4. You need to go to contacts and search the person and place call.

5. It was good at first but am having issues in recharging some times and the worst part is day by day is getting more expensive.Don't use this app thats it .

6. Which is very inconvenient when you need to call same person multiple times quickly.

7. It is getting worse everyday.Let use the service or give me my money back The app says: "You contry is not supported" and don't let me log in my account.

8. I would give 4 rating but there is missing feature of call to contact from history.

9. I had 60 minutes left since then and it was still there after 2 years! although it had different country destination, contacted their support team and they were quick to fix it.

10. It is not possible to call contact from history.

11. Great app.Everything was great compared to other long distance call services.

Steps to Troubleshoot & Fix Libon Issues

1. Fix Libon Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Libon: Restarting the app will resolve most errors.
  2. Update the Libon App. Here is how:
    1. On Android goto PlayStore » Search for "Libon" » Open Libon: Calls and Recharge » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Libon » click "UPDATE".
  3. Clear Libon: Calls and Recharge app cache: Clearing cached data will force your app to retrieve the latest data directly from Libon servers.
    1. On Android, goto Settings » Apps » Select "Libon: Calls and Recharge" » click Storage » click "Clear Cache".
  4. Check Libon app permissions. If any of these permissions required to use your device's features are disenabled, Libon might not work.
  5. Uninstall and reinstall Libon. If nothing else has worked, completely uninstall Libon then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Libon not working


2. Fix Libon Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Libon be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Libon not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Libon may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by Marie-dominique Lekpa

Hi The system is nor working, I have tried to make some calls this morning but it has even proven difficult. My phone number is 07729533552. Please I am looking forward for your reply. Thank you

— 2 years ago by Cheick Oumar Samassa

hi guys i bought credit twice for mali but the minutes are not credited to my account please can check thanks tel 017663640103

— 2 years ago by Winter Wells

Money stolen from my cash app and used with this company

— 2 years ago by Winter Wells

Someone took my money from my cash app account and I need it back asap please

— 3 years ago by Gaston G Lago

I just bought 300 minutes to make calls to Ivory Coast but I was charged twice. I used Apple Pay for the transaction. Please let me know why

— 3 years ago by Monique

I tried to call and the calls were failed, but when I used different service with the same numbers. The calls go through could you please take look at it thank

— 3 years ago by Yao Alfred konan

Hi I purchased a Libon munite 132 mn to call ivory Coast at £ 10.99. But I cansee any munite on my Libon account its shows 0 munite. Can you look into it pls. Tnx.