Published by Johan Westling

Report an issue with Dreambox Remote Control.
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Why should I report an Issue with Dreambox Remote Control?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Johan Westling to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Dreambox Remote Control Customer Insights

1. The remote doesn't even appear in the interface.dis remote working fine on dm 800 HD dm 500s first press settings put ur box ip then remote start working better disabled DHCP on your box then ur box ip was static use that ip in remote app work 24/7.

2. Link unreachable come because you not put box ip once u enter ur box ip in that remote it detect your dream box and start working.Good apk but Settings menu is not available for some androd telephones (ex.

3. Isn't even launch, just a white background and message of "trying to auto detect dreambox" but he detect as Dreambox ...a IP camera.Does not workRubbish does not work There are no settings to allow you to fix it ether.

4. Since getting a new device running Android Marshmallow, it has ceased to work.

5. Will try another app.This all works great, during installation it will show error, disregard that, just exit and later on it will work.

6. I installed it few times so far, always the same...Not workPreviously worked while my device was running on Android Lollipop.

7. All i keep getting is cannot connect.

8. Just a trap to see ads.

9. My box is dm7020.

Steps to Troubleshoot & Fix Dreambox Remote Control Issues

1. Fix Dreambox Remote Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dreambox Remote Control: Restarting the app will resolve most errors.
  2. Update the Dreambox Remote Control App. Here is how:
    1. On Android goto PlayStore » Search for "Dreambox Remote Control" » Open Dreambox Remote Control » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dreambox Remote Control » click "UPDATE".
  3. Clear Dreambox Remote Control app cache: Clearing cached data will force your app to retrieve the latest data directly from Dreambox Remote Control servers.
    1. On Android, goto Settings » Apps » Select "Dreambox Remote Control" » click Storage » click "Clear Cache".
  4. Check Dreambox Remote Control app permissions. If any of these permissions required to use your device's features are disenabled, Dreambox Remote Control might not work.
  5. Uninstall and reinstall Dreambox Remote Control. If nothing else has worked, completely uninstall Dreambox Remote Control then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dreambox Remote Control not working


2. Fix Dreambox Remote Control Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dreambox Remote Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dreambox Remote Control not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dreambox Remote Control may not be able to connect to the Internet when running in the background.

Reported Issues

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