Contact IR Remote Control Customer Service

Why should I report an Issue with IR Remote Control?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Johan Westling to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Phones with IR Blaster include Samsung Galaxy S5, S4, S4 Active, S4 Mini, S4 Zoom, Note 3, Note 8. 0, Note 10. 1, Tab 7. 0 Plus, Tab 2, Tab 3, Galaxy Mega, HTC One, Lenovo Medion Lifetab S7852 (there may be more models).

2. Please use the Send Feedback option from the options menu to request your device and I will add the devices requested most first.

3. This app has been confirmed to work with Samsung Galaxy S4 to control Panasonic and Sharp TVs.

4. It use the infrared (IR) emitter on your phone to control any of your devices.

5. Universal IR Remote Control allows you to use your phone as a remote control for your TV, DVD, VCR or set-top box.

6. Please also send feedback to confirm that the app is working with a particular model (or if it doesn't work).

7. To be able to you this app you need a phone with Android 4. 4 (KitKat) or later and an infra-red transmitter.

8. However more devices will be added.

9. Note: LG G2 is not supported since it use an own proprietary closed interface rather than standard Android interface.

1. I have this app for about four years! :D Although has limited functions and keys, all available options are working absolutely fine! l hope the developer can add some more keys to it.This is the only app that can work with no delay and available for full size remote.

2. On + side I could at least use it without watching add.... So it might be preferable alternative in rare cases when it works with your device.I can give this app 4 stars because I found this as the only remote for external audio IR.

3. Thank youMarvelous, the only app of all I tried that enables the use of external IR immiter, the only thing is it has limited types of divices and limited brands in each as well, Hopefully they will expand their lists.Very good.

4. Simple and practical! if you are licky and have your tv/devices in the list, you can enjoy a simple infrared remote! I tried many others, but none of them convinced me as this one.

5. It's like night and day.I have just tested on my old Samsung tv from my Galaxy S4 Mini phone, works 100 % Now i don't need to buy batteries for my remote any more.

6. one of the only apps to take advantage of the tab 3 specifically as most apps won't see it as a compatible deviceOutdated ..this app has a very limited selection of TV brands, only 7 ..and only has 5 TV Box's with no major brands like DirecTV.

7. I will stick with Mi Remote it's cleaner looking panel and has hundreds of TV and TV boxes.

8. Even has the audio change option for movies with dual audio and to top it off, it looks posh.

9. Thanks for your work.no options between makes of televisions.

10. Great work dev's!!Very small number of options.

11. Works on my old Philips tv (prior to 2014), even from afar and with just quick taps.

1. Fix IR Remote Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart IR Remote Control: Restarting the app will resolve most errors.
2. Update the IR Remote Control App. Here is how:
   1. On Android goto PlayStore » Search for "IR Remote Control" » Open IR Remote Control » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IR Remote Control » click "UPDATE".
3. Clear IR Remote Control app cache: Clearing cached data will force your app to retrieve the latest data directly from IR Remote Control servers.
   1. On Android, goto Settings » Apps » Select "IR Remote Control" » click Storage » click "Clear Cache".
4. Check IR Remote Control app permissions. If any of these permissions required to use your device's features are disenabled, IR Remote Control might not work.
5. Uninstall and reinstall IR Remote Control. If nothing else has worked, completely uninstall IR Remote Control then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing IR Remote Control not working

2. Fix IR Remote Control Server issues & Internet Connection

1. Check network connection: An unstable Internet will make IR Remote Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to IR Remote Control not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, IR Remote Control may not be able to connect to the Internet when running in the background.