Published by タウンWiFi on Sep 30, 2024

contact TownWiFi byGMO Chat with our AI-based TownWiFi Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with TownWiFi?



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Why chat with our AI TownWiFi Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of TownWiFi.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Keeps trying to jump the next wifi spot!, Stay on the damn one I'm already connected too!!!!!This Excellent Town WiFi always getting Fast and Speedy WiFi Connections.

2. Keep up with your great services.Easy to connect to WiFi spots.

3. Battery drain app though.Town WiFi is truly an excellent WiFi connections apparatus.

4. Very convenient when, like me, you ran out of data!Great app, very easy to use and love the auto connect feature that hunts for available hotspots.

5. It drains a bit of battery and some public WiFi will still require login but otherwise smooth experience.Garbage app.

6. It is very convenient to not have to check and sign into public wifi all the time.

7. Only downside is sometimes its not quick to connect, and for some reason it has used 90MB of my mobile data.Really working for me in Japan using my foreign phone.

8. Real value doesn't need clouds of special offers and red stars should go away easily, not after jumping through hoops.

9. The app seems to pretend to international aspirations, but you can't advertise without talking to the customer in the customer's language, and the ads are only Japanese.

10. All WiFi apps should be like this.The App is generally good.

11. Some connections may take a bit of time, but less time than me doing them manually.

Steps to Troubleshoot & Fix TownWiFi Issues

1. Fix TownWiFi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TownWiFi: Restarting the app will resolve most errors.
  2. Update the TownWiFi App. Here is how:
    1. On Android goto PlayStore » Search for "TownWiFi" » Open TownWiFi byGMO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TownWiFi » click "UPDATE".
  3. Clear TownWiFi byGMO app cache: Clearing cached data will force your app to retrieve the latest data directly from TownWiFi servers.
    1. On Android, goto Settings » Apps » Select "TownWiFi byGMO" » click Storage » click "Clear Cache".
  4. Check TownWiFi app permissions. If any of these permissions required to use your device's features are disenabled, TownWiFi might not work.
  5. Uninstall and reinstall TownWiFi. If nothing else has worked, completely uninstall TownWiFi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TownWiFi not working


2. Fix TownWiFi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TownWiFi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TownWiFi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TownWiFi may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!