Contact SkyPhone Customer Service

Why should I report an Issue with SkyPhone - Voice & Video Calls?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of QuadSystem Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The initial sound as you ring someone sounds as if the line is busy or engaged, it should be change to a standard landline sound when not in a call or starting a call! Last thing to hear the other person after the call was connected takes quite a few seconds giving the impression that there is no one talking on the other side or that it's not connected, a faster response would be better, once the call has started after the lag time and you are speaking the call is good with some duplex issues (talk at the same time) if you talk at the same time where you have to ask to repeat what they just said, maybe a server issue on the Skyphone network, I'm connected to an optic fiber network called NBN AusBBS ISP providing the service via my Sony XPERIA-Z and Samsung J5 and the other person calling me from a Samsung C5 on a Telstra mobile network.If you want to contact someone who is in the area of...

2. It is a good app with a bug that if someone rings you and you put the volume up or down while they ring you the ringtone stops ringing ! Other issue I found is if the app is in the background and connected to the internet it wont wake up and ring if a call is coming in as if it is to sleep while the other phone emits the normal dialing sound.

3. and a meager place in the app wukd be great too all in one place :) and please don't ad anty ads or it would he bad but yeah but but I do love the app and its great too call my friends or family ❤i can't install this application something data centre problem please resolve the issue.i was downloaded this application already but that was too same error shows that's wy i uninstall thereafter i reinstalled .but now i can't install properly.

4. So it would be good if you atleast include a message option as well.I was really like this app this episode was really interesting without any sim card we can call anyone free without any recharge this app is awesome and amazingShaniqua & Tamika are using this app...but anytime Tamika mic cannot come on it stick...she download and install it 5 times but it seems it doesn't work out.

5. Like owning a virtual phone number, except you don't need a sim and only usable to voice call and video call each other.

6. I tried have the important people call my skyphone and friends and family call my real number.

7. I installed and able to get a number generated by the app and I can call that number using this same app from another phone.

8. i have few contacts in this applicationApp is good for calling but if a person is in dnd mode we cannot connect and there is no option to send an emergency message as well.

9. because i am a daily user so i need to use regular.what i need to do for install and how will i use this application.

10. Please fix it.Very good app for a second phone line as there are many others.

11. so kindly resolve issue as soon as possible from ur side.

1. Fix SkyPhone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SkyPhone: Restarting the app will resolve most errors.
2. Update the SkyPhone App. Here is how:
   1. On Android goto PlayStore » Search for "SkyPhone" » Open SkyPhone - Voice & Video Calls » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SkyPhone » click "UPDATE".
3. Clear SkyPhone - Voice & Video Calls app cache: Clearing cached data will force your app to retrieve the latest data directly from SkyPhone servers.
   1. On Android, goto Settings » Apps » Select "SkyPhone - Voice & Video Calls" » click Storage » click "Clear Cache".
4. Check SkyPhone app permissions. If any of these permissions required to use your device's features are disenabled, SkyPhone might not work.
5. Uninstall and reinstall SkyPhone. If nothing else has worked, completely uninstall SkyPhone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SkyPhone not working

2. Fix SkyPhone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SkyPhone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SkyPhone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SkyPhone may not be able to connect to the Internet when running in the background.