Contact Questionbox Customer Service

Why should I report an Issue with Questionbox - A messaging app?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jiraffe, inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. installed it only to find out that most of the app is written entirely in japanese.It needs to translate other languages as an optionCan't log in via Twitter.

2. I got a question just as the moment I created the account.

3. 👎Not a review but a question.

4. This renders this app pointless for me.

1. Fix Questionbox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Questionbox: Restarting the app will resolve most errors.
2. Update the Questionbox App. Here is how:
   1. On Android goto PlayStore » Search for "Questionbox" » Open Questionbox - A messaging app » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Questionbox » click "UPDATE".
3. Clear Questionbox - A messaging app app cache: Clearing cached data will force your app to retrieve the latest data directly from Questionbox servers.
   1. On Android, goto Settings » Apps » Select "Questionbox - A messaging app" » click Storage » click "Clear Cache".
4. Check Questionbox app permissions. If any of these permissions required to use your device's features are disenabled, Questionbox might not work.
5. Uninstall and reinstall Questionbox. If nothing else has worked, completely uninstall Questionbox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Questionbox not working

2. Fix Questionbox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Questionbox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Questionbox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Questionbox may not be able to connect to the Internet when running in the background.