Contact Clip Studio Paint Customer Service

Why should I report an Issue with Clip Studio Paint?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CELSYS,Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The fact that it does not allow user to directly interface with android file system and allow us to organize and exchange files from other platforms really hinders the usefulness of it being on the phone.

2. Had to get the screen replaced on my chromebook because I cracked it, and after I replaced it, the drawing started flickering? It would turn darker and lighter, since my chromebook is higher quality with brighter colors? I don't know what's up with that yet.

3. What's baffling is that it used to allow it.Very intuitive small screen interface I would absolutely give five stars if it wasn't for that ridiculous save and export system, it took me 5 minutes to figure out how to save something.

4. Less things should be behind the memberships but it's still worth it! (recommend to use on pc and not phone)I have bought the one time purchase a few years ago on my laptop, I use it to this day and wanted to try it for the Android since I can draw on it.

5. I reinstall it now and again to see if anything's changedWould be a 5 star if you could have a reference window, or Subview, on your screen while you draw on your phone.

6. I do use a bunch of layers which may also be an issue for the app.Good drawing app crippled by its restrictive file management system.

7. It should be a one-time purchase like on mac/pc and other art apps, especially since it's buggy and underpowered on android.

8. Lines when going from the center of the screen out lose all pressure and start doing very odd stuff.

9. I'll look for a drawing app somewhere else.The most important thing you guys have to work on for the Z Fold 4 is Inking tools with varied pressure.

10. Clip Studio Paint went from my go-to drawing application to actually unusable, and it may be the reason why I trade in my tablet.

11. Absolute garbage, now takes forever to start up due to the license verification; and even when it does, you're not even guaranteed to be able to use the full version if you have a shaky internet connection.

1. Fix Clip Studio Paint Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Clip Studio Paint: Restarting the app will resolve most errors.
2. Update the Clip Studio Paint App. Here is how:
   1. On Android goto PlayStore » Search for "Clip Studio Paint" » Open Clip Studio Paint » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Clip Studio Paint » click "UPDATE".
3. Clear Clip Studio Paint app cache: Clearing cached data will force your app to retrieve the latest data directly from Clip Studio Paint servers.
   1. On Android, goto Settings » Apps » Select "Clip Studio Paint" » click Storage » click "Clear Cache".
4. Check Clip Studio Paint app permissions. If any of these permissions required to use your device's features are disenabled, Clip Studio Paint might not work.
5. Uninstall and reinstall Clip Studio Paint. If nothing else has worked, completely uninstall Clip Studio Paint then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Clip Studio Paint not working

2. Fix Clip Studio Paint Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Clip Studio Paint be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Clip Studio Paint not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Clip Studio Paint may not be able to connect to the Internet when running in the background.