Contact Pixel Studio Customer Service

Why should I report an Issue with Pixel Studio: pixel art editor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hippo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's beginner and advanced friendly.

2. You can also animate but I find it kinda difficult.

3. I love it so much, it's really good even without premium.

4. Although, I'm a beginner so that speaks for itself.

5. Not really any ads and the ones there are, are really quick, so you can get back to work.

6. It give you two types of set ups for that purpose.

1. Fix Pixel Studio Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pixel Studio: Restarting the app will resolve most errors.
2. Update the Pixel Studio App. Here is how:
   1. On Android goto PlayStore » Search for "Pixel Studio" » Open Pixel Studio: pixel art editor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pixel Studio » click "UPDATE".
3. Clear Pixel Studio: pixel art editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Pixel Studio servers.
   1. On Android, goto Settings » Apps » Select "Pixel Studio: pixel art editor" » click Storage » click "Clear Cache".
4. Check Pixel Studio app permissions. If any of these permissions required to use your device's features are disenabled, Pixel Studio might not work.
5. Uninstall and reinstall Pixel Studio. If nothing else has worked, completely uninstall Pixel Studio then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pixel Studio not working

2. Fix Pixel Studio Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pixel Studio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pixel Studio not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pixel Studio may not be able to connect to the Internet when running in the background.