Contact Assemblr Studio Customer Service

Why should I report an Issue with Assemblr Studio: Easy AR Maker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Assemblr to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. cut out part of a shape or change specific dimensions -You can't combine parts into a single part I would give five stars if these came in updates.Hello, I truly love this app, however the video can't be played :'( I've tried previewing the video before publishing the project, it won't play.

2. And add more architecture possibilities then it wouldn’t even take a week to become famous :DReally cool! unfortunately AR mode is broken on my phone (Pixel 3 XL) in the current version, objects do not place correctly on a surface and Jitters as i move my phone around.

3. I gave 4 stars instead of 5 because: -You can edit the appearance and basic dimensions of the objects but you can't create new shapes or make certain changes to existing ones.

4. Really great for people new to 3d, but i wanted to import models i had made in blender or other software and make them move overlayed in AR and this was not an option.

5. I tried to start creating a model using the app and if I choose to skip account registration it kicks me back to the main menu.

6. Looking forward to updates! Good luck :'DThis app is a legend! At last I've found something awesome! It is similar to blender, in terms of creation.

7. I've also tried publishing it and see it again, but still the video won't play.

8. I wonder if there's any limit to video duration that made the video couldn't play.

9. Please allow importing if stl and obj to make this better for 3d artists not using preset shapes from your app and it will be great for experienced users also.I can't even use the app.

10. I did have an issue with videos not playing, so I messaged the Assemblr team and they responded swiftly letting me know they were working on it.

11. I've tried many other similar apps and this was way better than many of them.

1. Fix Assemblr Studio Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Assemblr Studio: Restarting the app will resolve most errors.
2. Update the Assemblr Studio App. Here is how:
   1. On Android goto PlayStore » Search for "Assemblr Studio" » Open Assemblr Studio: Easy AR Maker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Assemblr Studio » click "UPDATE".
3. Clear Assemblr Studio: Easy AR Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Assemblr Studio servers.
   1. On Android, goto Settings » Apps » Select "Assemblr Studio: Easy AR Maker" » click Storage » click "Clear Cache".
4. Check Assemblr Studio app permissions. If any of these permissions required to use your device's features are disenabled, Assemblr Studio might not work.
5. Uninstall and reinstall Assemblr Studio. If nothing else has worked, completely uninstall Assemblr Studio then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Assemblr Studio not working

2. Fix Assemblr Studio Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Assemblr Studio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Assemblr Studio not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Assemblr Studio may not be able to connect to the Internet when running in the background.