Published by Art.sy Inc. on Aug 1, 2024

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Why should I report an Issue with Artsy: Buy & Resell Artworks?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Art.sy Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Artsy: Buy & Resell Artworks

1. With Artsy, you can collect art from galleries around the world, bid in live auctions from wherever you are, and resell artworks from your collection.

2. From trending to established to blue chip, find available artworks by all the artists you’re after on Artsy.

3. Earn more when you resell works from your collection the smarter, simpler way—at auction with Artsy.

4. Artsy hosts online, benefit, and live auctions so you can browse from auction houses around the world—all in one place.

5. Artsy is the largest marketplace to discover, buy, and resell fine art.

6. Follow artists and galleries for a personalized experience on Artsy.

7. We’re dedicated to connecting collectors to in-demand artworks by today’s leading artists.

8. It pays to resell with Artsy.

9. Our free, data-led art market insights empower you with the information you need to collect art.

Artsy Customer Insights

1. itanalyzes the app it asked for a lot more stuff than you think it asked for full permission of every aspect of your phone it dissects your phone and then syncs it into their program do not use this app.p.s you failed to see the point of me writing this you cannot fix this the damage they've already been done don't I already reported this let's just say I know what I'm talking about.!!!!cool app for buying and selling art but kinda slow[update] App can now be open, everything is solved, thanks 🙏 (Since the last update, the app cannot be opened anymore...)Cool idea, but every time I click on an artwork, the page won't load.

2. Pls fix it.This app would be okay if it was usable but as you scroll through long auction lists or artists works it begins to lag and increases exponentially until you just quit.

3. Instagram can load thousands of pics and links but 15 pics in and this app is almost unusable? Come on.

4. I had to come back to my desktop to login as my phone didn't not save the password across my devices.

5. Overall though, It is a good way to look at art despite the apps clunkiness.App refusing to launch after the latest update.

6. It would be nice to log in as a guest if you're remote and trying to be on the app.Constantly asking to send notifications.

7. doesn't sync well with my desktop acctNot very useful if you can't make out the signature.

8. It would be nice if there were more curated collections, not just on the artist, gallery and trending.

9. Deleted.This app has spyware init I have a program that opens every app.

10. The quality of the art displayed is good.

11. It is slightly difficult to save things, the button is quite small.

Steps to Troubleshoot & Fix Artsy Issues

1. Fix Artsy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Artsy: Restarting the app will resolve most errors.
  2. Update the Artsy App. Here is how:
    1. On Android goto PlayStore » Search for "Artsy" » Open Artsy: Buy & Resell Artworks » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Artsy » click "UPDATE".
  3. Clear Artsy: Buy & Resell Artworks app cache: Clearing cached data will force your app to retrieve the latest data directly from Artsy servers.
    1. On Android, goto Settings » Apps » Select "Artsy: Buy & Resell Artworks" » click Storage » click "Clear Cache".
  4. Check Artsy app permissions. If any of these permissions required to use your device's features are disenabled, Artsy might not work.
  5. Uninstall and reinstall Artsy. If nothing else has worked, completely uninstall Artsy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Artsy not working


2. Fix Artsy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Artsy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Artsy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Artsy may not be able to connect to the Internet when running in the background.

Reported Issues