Published by ALC PRESS INC. on Oct 15, 2024

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Why should I report an Issue with 英辞郎 on the WEB -英語辞書・英和辞典・翻訳?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ALC PRESS INC. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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英辞郎 on the WEB Customer Insights

1. However, you have to bear in mind is that this this is an online open dictionary and you shouldn't trust too much it's contents just like Wikipedia.Inseparable companion! Still there are silly errors and wrong descriptions popping up time to time, though.So useful!, yet the advertisements became to occur every 4 results of search.

2. But now their Ad becomes too invasive, I should say it's insane.As an English related business worker, Eijiro Pro has been my inseparable companion for many years.

3. Apart from that this is most reliable relevant japanese-englsh dictionary you can find on the internet I assure.I've used to uae this app long time and it was good.

4. All in all, though, this is a great dictionary.Most of important vocabulary are covered.This is great but would be greatest if I could look them up directly like a pop up or jump onto the definition on this on androids chrome.

5. My only gripe is that it doesn't include hiragana pronunciations for individual words; this is likely because it is intended for a Japanese audience who would already know the pronunciations.

6. At this point I'd rather not use the service, in favour of others like weblio.Eijiro is a handful EJ dictionary.

7. Unfortunately, the app has recently had an insane amount of ads added to it - nearly half the screen is taken up with them, and sometimes full screen ads that are difficult to close are shown.

8. I've used this service for a long time, and really appreciate it.

9. I strongly recommend to disable advertisement if you are seriously learn English from the ground up.

10. This enables me to build up stronger English vocabulary.

11. ADs really intoxicate us when we are at a focus.This is an excellent app not only for looking up words, but phrases as well.

Steps to Troubleshoot & Fix 英辞郎 on the WEB Issues

1. Fix 英辞郎 on the WEB Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 英辞郎 on the WEB: Restarting the app will resolve most errors.
  2. Update the 英辞郎 on the WEB App. Here is how:
    1. On Android goto PlayStore » Search for "英辞郎 on the WEB" » Open 英辞郎 on the WEB -英語辞書・英和辞典・翻訳 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 英辞郎 on the WEB » click "UPDATE".
  3. Clear 英辞郎 on the WEB -英語辞書・英和辞典・翻訳 app cache: Clearing cached data will force your app to retrieve the latest data directly from 英辞郎 on the WEB servers.
    1. On Android, goto Settings » Apps » Select "英辞郎 on the WEB -英語辞書・英和辞典・翻訳" » click Storage » click "Clear Cache".
  4. Check 英辞郎 on the WEB app permissions. If any of these permissions required to use your device's features are disenabled, 英辞郎 on the WEB might not work.
  5. Uninstall and reinstall 英辞郎 on the WEB. If nothing else has worked, completely uninstall 英辞郎 on the WEB then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 英辞郎 on the WEB not working


2. Fix 英辞郎 on the WEB Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 英辞郎 on the WEB be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 英辞郎 on the WEB not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 英辞郎 on the WEB may not be able to connect to the Internet when running in the background.

Reported Issues

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