Contact Fenix 2 Customer Service

Why should I report an Issue with Fenix 2 for Twitter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of mvilla to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So very good for everything except conversations in direct messaging.First of all, I tried every 3rd party Twitter app over the course of 3 days and this was the last one.

2. I even tried the additional download and linking to the official Twitter app to help it load / refresh faster.

3. Waste of money, if not just for the fact mentions don't come through.No interface is perfect, but this app does just what it's supposed to do, and without the baggage of Twitter's own abomination of an app.

4. Less usable than the official Twitter app, also less good than just using Twitter on a mobile browser.

5. Its search functionality is clunky, it doesn't consistently display thumbnails for web pages, you often can't see full headlines, and it delays showing notifications for a while.

6. Would be nice to have options to make the Trends column more closely resemble the official app/website, with notes about why it's trending and in what circles (politics, sports, entertainment, etc).

7. I find I'm not getting consistent notifications, and, more annoyingly, it doesn't list the number of responses to a tweet.

8. Love this app! Dl ItOverall loving it, especially after the changes made to the official Twitter app's UI.

9. I've tried uninstalling and emptying cache, revoking access on Twitter main.

10. There was also the problem of the notifications being generally slow and not showing likes, as well as translation functions not being native.

11. - The saved feed position is based on the first "visible" tweet, even a few pixels of a tweet you haven't actually seen.

1. Fix Fenix 2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fenix 2: Restarting the app will resolve most errors.
2. Update the Fenix 2 App. Here is how:
   1. On Android goto PlayStore » Search for "Fenix 2" » Open Fenix 2 for Twitter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fenix 2 » click "UPDATE".
3. Clear Fenix 2 for Twitter app cache: Clearing cached data will force your app to retrieve the latest data directly from Fenix 2 servers.
   1. On Android, goto Settings » Apps » Select "Fenix 2 for Twitter" » click Storage » click "Clear Cache".
4. Check Fenix 2 app permissions. If any of these permissions required to use your device's features are disenabled, Fenix 2 might not work.
5. Uninstall and reinstall Fenix 2. If nothing else has worked, completely uninstall Fenix 2 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fenix 2 not working

2. Fix Fenix 2 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fenix 2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fenix 2 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fenix 2 may not be able to connect to the Internet when running in the background.