Published by Italiaonline S.p.A. on Nov 15, 2024

contact Libero Mail Chat with our AI-based Libero Mail Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Libero Mail?



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Why chat with our AI Libero Mail Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Libero Mail.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I don't know what happened but after the first spate of "impossibile connettersi " I hung in there and sure enough, after a month or so of using access via the web site, the app started working again! YAY!!! Now it doesn't work anymore and I'm migrating everything to Proton Mail.

2. With the new update I can't delete emails from preview, the text of the emails change once the email is sent, making the whole text looking bad.

3. I've been using Libero as my primary email since 2006 and was perfectly happy with its performance.

4. Libero should be embarrassed and ashamed, this is beyond incompetence.Update 01 May 2023: now the app logged me out and I can't login anymore.

5. Does not even open Bad App .was ok before Molto Male ! Overall good app for emailing especially with a libero account.

6. My credentials work fine with the Libero online, but not for the mobile app.

7. It is not possible to delete emails from the preview, and when opening an email from the preview it restarts the app.

8. I will start going through all of my subscriptions and change to Gmail.So, first of all: -i tried logging in after an year.

9. Original: It is super slow, it takes 5-10 seconds to open and oftentimes hangs loading data.

10. Then like that i lost some accounts i usedDoesn't work! Non funziona! Msg says "non disponibile ,provate piu tardi.

11. Don't even try to install it, it is just a waste of time.It worked fine till the new update.

Steps to Troubleshoot & Fix Libero Mail Issues

1. Fix Libero Mail Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Libero Mail: Restarting the app will resolve most errors.
  2. Update the Libero Mail App. Here is how:
    1. On Android goto PlayStore » Search for "Libero Mail" » Open Libero Mail » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Libero Mail » click "UPDATE".
  3. Clear Libero Mail app cache: Clearing cached data will force your app to retrieve the latest data directly from Libero Mail servers.
    1. On Android, goto Settings » Apps » Select "Libero Mail" » click Storage » click "Clear Cache".
  4. Check Libero Mail app permissions. If any of these permissions required to use your device's features are disenabled, Libero Mail might not work.
  5. Uninstall and reinstall Libero Mail. If nothing else has worked, completely uninstall Libero Mail then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Libero Mail not working


2. Fix Libero Mail Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Libero Mail be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Libero Mail not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Libero Mail may not be able to connect to the Internet when running in the background.

Reported Issues

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