Published by Italiaonline S.p.A. on Nov 15, 2024

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Why should I report an Issue with Libero Mail?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Italiaonline S.p.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Libero Mail

1. Studiata per offrirti la migliore esperienza di navigazione su cellulari e tablet Android, Libero Mail ti propone le funzionalità più utili per gestire al meglio tutte le tue caselle di posta.

2. Utilizza la modalità a scorrimento per rendere più facili le azioni che compi più frequentemente: eliminare le mail, segnarle come lette o non lette, spostarle nelle cartelle, etichettarle come spam.

3. La sezione News ti offre le notizie più importanti della giornata suddivise sui diversi argomenti – attualità, cronaca, economia, motori – gli eventi e il meteo della tua città, o di una città che puoi impostare, il tuo oroscopo personalizzato.

4. Aggiungi tutti i tuoi account di posta, di qualsiasi provider (Gmail, Yahoo, Hotmail) per avere tutte le tue mail in un’unica applicazione.

5. Consenti l’accesso alla rubrica del telefono per attivare la funzionalità di suggerimento dei destinatari quando stai scrivendo una mail.

6. Decidi con quale nome inviare le tue mail.

7. Proteggi le mail con un codice esclusivo.

8. Se il tuo account di posta è mario. rossi@libero.

9. Per suggerimenti e segnalazioni scrivici a useremo android_mail@italiaonline. it / ios_mail@italiaonline.

Libero Mail Customer Insights

1. I don't know what happened but after the first spate of "impossibile connettersi " I hung in there and sure enough, after a month or so of using access via the web site, the app started working again! YAY!!! Now it doesn't work anymore and I'm migrating everything to Proton Mail.

2. With the new update I can't delete emails from preview, the text of the emails change once the email is sent, making the whole text looking bad.

3. I've been using Libero as my primary email since 2006 and was perfectly happy with its performance.

4. Libero should be embarrassed and ashamed, this is beyond incompetence.Update 01 May 2023: now the app logged me out and I can't login anymore.

5. Does not even open Bad App .was ok before Molto Male ! Overall good app for emailing especially with a libero account.

6. My credentials work fine with the Libero online, but not for the mobile app.

7. It is not possible to delete emails from the preview, and when opening an email from the preview it restarts the app.

8. I will start going through all of my subscriptions and change to Gmail.So, first of all: -i tried logging in after an year.

9. Original: It is super slow, it takes 5-10 seconds to open and oftentimes hangs loading data.

10. Then like that i lost some accounts i usedDoesn't work! Non funziona! Msg says "non disponibile ,provate piu tardi.

11. Don't even try to install it, it is just a waste of time.It worked fine till the new update.

Steps to Troubleshoot & Fix Libero Mail Issues

1. Fix Libero Mail Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Libero Mail: Restarting the app will resolve most errors.
  2. Update the Libero Mail App. Here is how:
    1. On Android goto PlayStore » Search for "Libero Mail" » Open Libero Mail » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Libero Mail » click "UPDATE".
  3. Clear Libero Mail app cache: Clearing cached data will force your app to retrieve the latest data directly from Libero Mail servers.
    1. On Android, goto Settings » Apps » Select "Libero Mail" » click Storage » click "Clear Cache".
  4. Check Libero Mail app permissions. If any of these permissions required to use your device's features are disenabled, Libero Mail might not work.
  5. Uninstall and reinstall Libero Mail. If nothing else has worked, completely uninstall Libero Mail then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Libero Mail not working


2. Fix Libero Mail Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Libero Mail be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Libero Mail not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Libero Mail may not be able to connect to the Internet when running in the background.

Reported Issues

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