Published by CTAPP Software on Aug 12, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Glimp?



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What users are saying

1. I am hoping that the developers of Glimp will soon find a way to make Glimp work with the 14 day sensors sold in the US so I, and many others who love it, can continue to use Libre and this wonderful app.

2. If having problems, keep in mind... we are dealing with two products (in my case)... Glimp and miaomioa (3...). Try reseating your miaomiao.... =) Also... when people say "Go to options, The menu item has been renamed to "settings".I absolutely love Glimp but am really sad that it won't work with the 14 day sensors sold in the US.

3. With this app I am able to calibrate it using a couple of readings from my Bayer contour meter.I've tried this with several sensors (all 14-day Libre sensors) on my Samsung 9+.

4. Once I am out of the 10 day sensors I won't be able to use it, therefore I won't be able to use Libre since it is too inaccurate without using Glimp and I find that very upsetting.

5. I have no difficulty reading the sensors with the Freestyle Reader, but Glimp consistently generates an error when attempting to read the sensor.

6. I have a Samsung S8+ with the 14-day Libre in the USA and I scan a sensor that reads fine with the Libre scanner (works fine with Libre scanner), but gives error reading in the Glimp app.

7. I have been using Glimp for almost 2 years and no other version has done this, but as long as it keeps scanning and working, I can live with it, even though I liked the way scanning worked in previous versions better.

8. Glimp is the only thing that made me be able to use Libre, as without Glimp, Libre is too inaccurate for me to use, and the graph on the reader is pretty useless.

9. The only problem I have with this app, aside from it not working for the 14 day sensors sold in the US, is the latest version takes much longer for it to give a vibration when scanning the sensor and even longer to get that second vibration when scanning the sensor than it ever did before.

10. I love everything about Glimp and using it makes me love using Libre.

11. Please read again the sensor." I've tried every possible configuration option based on the Glimp manual, but have had no luck.

Steps to Troubleshoot & Fix Glimp Issues

1. Fix Glimp Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Glimp: Restarting the app will resolve most errors.
  2. Update the Glimp App. Here is how:
    1. On Android goto PlayStore » Search for "Glimp" » Open Glimp » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Glimp » click "UPDATE".
  3. Clear Glimp app cache: Clearing cached data will force your app to retrieve the latest data directly from Glimp servers.
    1. On Android, goto Settings » Apps » Select "Glimp" » click Storage » click "Clear Cache".
  4. Check Glimp app permissions. If any of these permissions required to use your device's features are disenabled, Glimp might not work.
  5. Uninstall and reinstall Glimp. If nothing else has worked, completely uninstall Glimp then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Glimp not working


2. Fix Glimp Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Glimp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Glimp not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Glimp may not be able to connect to the Internet when running in the background.

Reported Issues

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