Contact Learn to run Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Learn to run.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. It is very annoying and I am very disappointed.I just started my second time through the program, it is a great way to get started running and slowly increase distance.

2. This app is really amazing for long time and distance running.This app also help to increase stamina .I came looking for something to help me start running again.

3. I went from never running to half a marathon in 6 months(was somewhat active when I started) I would like to see a way to track the days that you did the training and be able to check them off if using another method of tracking the run.

4. The only things that work are SEVERAL adsRun/walk bell and voice stopped working along with the music cut out 3/4 of the way in to my run .

5. The fact that the creator I assume, take the time to address issues and respond to comments is really impressive and the reason I decided to go with this one.Great app.

6. After that, I should go through "basic" or "advanced" training?I searched many long running apps but finally i found this app.

7. I have to run with my phone in my hand to see the transitions from walk to run etc because many times the bell or voice would not work.

8. I have a question about it: I have started running with "easy" part.

9. I just like the training program more than I use the app at this point.It used to work brilliantly as a simple app.

10. Also sometimes the music would not restart after the voice signals a change.

11. Now it's barely recognizable and crashed as soon as you try to start working out.

1. Fix Learn to run Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Learn to run: Restarting the app will resolve most errors.
2. Update the Learn to run App. Here is how:
   1. On Android goto PlayStore » Search for "Learn to run" » Open Learn to run » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Learn to run » click "UPDATE".
3. Clear Learn to run app cache: Clearing cached data will force your app to retrieve the latest data directly from Learn to run servers.
   1. On Android, goto Settings » Apps » Select "Learn to run" » click Storage » click "Clear Cache".
4. Check Learn to run app permissions. If any of these permissions required to use your device's features are disenabled, Learn to run might not work.
5. Uninstall and reinstall Learn to run. If nothing else has worked, completely uninstall Learn to run then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Learn to run not working

2. Fix Learn to run Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Learn to run be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Learn to run not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Learn to run may not be able to connect to the Internet when running in the background.