Contact User Sense Customer Service

Why should I report an Issue with User Sense?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of User Sense to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Help User Sense to make mobile websites and apps more user-friendly by testing websites and apps from your mobile phone.

2. Download the User Sense app on your phone and get paid to test websites and apps.

3. Get admitted to the pool and get paid for every test you do. Need some help?

4. Send us a message on support@usersense. io.

1. 🤬No option on the app to register a new account, it just pops up a screen to log in... What a waste of a superb idea!Really happy to see User Sense launched this app.

2. Has helped me earning money without being close to my PC.Cannot use outside of Europe😪 asks for IBAN, which my Country India doesn't have.

3. Both times it showed up on my phone as having fully uploaded.2/1/22 Never been here before.

4. Did 1st test twice on car tyres on my smartphone using the app but it isn't showing up.

5. 🤷 ♀️ 3/22/22 it says I can't join because I'm in the USA.

6. I am not sure if this site is even operating any more.

7. What a waste of time.

8. But it only offers a log in, not sign up.

1. Fix User Sense Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart User Sense: Restarting the app will resolve most errors.
2. Update the User Sense App. Here is how:
   1. On Android goto PlayStore » Search for "User Sense" » Open User Sense » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for User Sense » click "UPDATE".
3. Clear User Sense app cache: Clearing cached data will force your app to retrieve the latest data directly from User Sense servers.
   1. On Android, goto Settings » Apps » Select "User Sense" » click Storage » click "Clear Cache".
4. Check User Sense app permissions. If any of these permissions required to use your device's features are disenabled, User Sense might not work.
5. Uninstall and reinstall User Sense. If nothing else has worked, completely uninstall User Sense then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing User Sense not working

2. Fix User Sense Server issues & Internet Connection

1. Check network connection: An unstable Internet will make User Sense be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to User Sense not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, User Sense may not be able to connect to the Internet when running in the background.