Published by SocialBee Labs SRL on Oct 7, 2024

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Why should I report an Issue with SocialBee.com?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SocialBee Labs SRL to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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SocialBee.com Customer Insights

1. It doesn't validate whether a post is valid before you submit, and spews random errors ( why don't you validate file sizes as they're submitted?).

2. All you can do is just look at your previous posts.Total Useless, cant even create a post, not even after correct installing the app following the video!Useless app.

3. It would be great if it could be further developed to allow more functionality.The app is stuck on a white screen page since installation...i'm guessing it needs some bug fixes.Does nothing.

4. If you don't have mobile notifications turned on for Instagram, it fails to post and junks the whole post.

5. You can't post on social media channels using it.Dsnt work properlyPretty pointless app.

6. This service needs more testing for sure.Pretty limited range of functionality on the mobile app.

7. Something to simply manually approve posts on the go would be useful with an alert that categories are empty.Useless app.

8. Doesn't allow you to post directly from the app.

9. In fact I'm not sure what the mobile app is good for.

10. Lost 30 minutes+ of work twice in a row at no fault of my own.

11. It would be better if it was focused at least on reporting results.Not particularly useful.

Steps to Troubleshoot & Fix SocialBee.com Issues

1. Fix SocialBee.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SocialBee.com: Restarting the app will resolve most errors.
  2. Update the SocialBee.com App. Here is how:
    1. On Android goto PlayStore » Search for "SocialBee.com" » Open SocialBee.com » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SocialBee.com » click "UPDATE".
  3. Clear SocialBee.com app cache: Clearing cached data will force your app to retrieve the latest data directly from SocialBee.com servers.
    1. On Android, goto Settings » Apps » Select "SocialBee.com" » click Storage » click "Clear Cache".
  4. Check SocialBee.com app permissions. If any of these permissions required to use your device's features are disenabled, SocialBee.com might not work.
  5. Uninstall and reinstall SocialBee.com. If nothing else has worked, completely uninstall SocialBee.com then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SocialBee.com not working


2. Fix SocialBee.com Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SocialBee.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SocialBee.com not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SocialBee.com may not be able to connect to the Internet when running in the background.

Reported Issues