Contact Tide Customer Service

Why should I report an Issue with Tide - Sleep & Meditation?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Moreless, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also, not able to exclude from battery optimized and the system gets closed out.I would rate it higher, but I find it pretty frustrating that the sleep sounds time adjustment option is broken, which means that just as I'm starting to fall asleep the sound abruptly shuts off, and there's no way for me to simply tell the app to play the sounds longer.

2. But then an update raised the volume of the sleep sounds and I could no longer play my own music coupled with Tide sounds.

3. Highly recommend.It used to work really great, now every single time I use it for sleep it doesn't save any data, the calendar just says nothing, even if I've used it everyday that week.

4. I've tried all the 'stability' options which seem to revert themselves everyday too.I have had the best sleep of my life to the rain sound on this app! I have insomnia so this really helps me get to sleep along with meditation of course.

5. The way the sleep part of the app wakes you up is perfect, it gently wakes you up with birds or beautiful music, and is hard to turn off so you won't be able to turn it off unless you actually get up and focus.

6. Also, the developers were courteous, receptive and immediately responsive to the feedback I submitted about a feature request in an earlier version of the app.I absolutely enjoy this app for studying and falling asleep! But before, the app would run all night but now it seems to stop after 30 minutes to an hour.

7. the alarms are not scary or loud in the morning but wake you up in a certain time range (if you set it to wake you up at 8, itll sound off between 7:30 and 8) which makes you feel better than waking up at an exact time.

8. I dont know, still a great app but if anyone can help me with that, that'd be awesome!I use this app, religiously, every single night for almost the past year and a half to help me fall asleep and wake up.

9. Update... One "bug" with this app is that if you accidently close the app, instead of long pressing the sleep module button, your sleep hours are not recorded.

10. I was very interested in my sleep quality and deep sleep as I had slept over 9 hours and still felt tired and sleepy for the rest of the day.

11. Normally I don't post reviews, but this app has helped me so much that I felt obligated to write somethingElegant and useful I've been using Tide on and off for a few months, I originally used it for falling asleep and it was good for that, even though the UI was a little dated.

1. Fix Tide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tide: Restarting the app will resolve most errors.
2. Update the Tide App. Here is how:
   1. On Android goto PlayStore » Search for "Tide" » Open Tide - Sleep & Meditation » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tide » click "UPDATE".
3. Clear Tide - Sleep & Meditation app cache: Clearing cached data will force your app to retrieve the latest data directly from Tide servers.
   1. On Android, goto Settings » Apps » Select "Tide - Sleep & Meditation" » click Storage » click "Clear Cache".
4. Check Tide app permissions. If any of these permissions required to use your device's features are disenabled, Tide might not work.
5. Uninstall and reinstall Tide. If nothing else has worked, completely uninstall Tide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tide not working

2. Fix Tide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tide may not be able to connect to the Internet when running in the background.