Contact Portable Thermometer Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Portable Thermometer.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. It doesn't work, it kept saying alert.You need to buy some device to hook up to your phone.

2. İs the only app in the store that reads the MLX90614 sensor via USB!!! ThanksWorking good but unable to change to F(Farenheit).

3. İt works, but shows the temperature flashing on the display, it's hard to read but not impossible.

4. It shows C along with F when we made change in the Arduino codeWaste my time.

5. Thank you!It kept saying it's not worth it.

6. It can't check my temperature.

7. Pls fix bugs.

1. Fix Portable Thermometer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Portable Thermometer: Restarting the app will resolve most errors.
2. Update the Portable Thermometer App. Here is how:
   1. On Android goto PlayStore » Search for "Portable Thermometer" » Open Portable Thermometer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Portable Thermometer » click "UPDATE".
3. Clear Portable Thermometer app cache: Clearing cached data will force your app to retrieve the latest data directly from Portable Thermometer servers.
   1. On Android, goto Settings » Apps » Select "Portable Thermometer" » click Storage » click "Clear Cache".
4. Check Portable Thermometer app permissions. If any of these permissions required to use your device's features are disenabled, Portable Thermometer might not work.
5. Uninstall and reinstall Portable Thermometer. If nothing else has worked, completely uninstall Portable Thermometer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Portable Thermometer not working

2. Fix Portable Thermometer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Portable Thermometer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Portable Thermometer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Portable Thermometer may not be able to connect to the Internet when running in the background.