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contact NTN24 Chat with our AI-based NTN24 Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with NTN24?



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Why chat with our AI NTN24 Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of NTN24.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Online transmission takes long to start.

Steps to Troubleshoot & Fix NTN24 Issues

1. Fix NTN24 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NTN24: Restarting the app will resolve most errors.
  2. Update the NTN24 App. Here is how:
    1. On Android goto PlayStore » Search for "NTN24" » Open NTN24 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NTN24 » click "UPDATE".
  3. Clear NTN24 app cache: Clearing cached data will force your app to retrieve the latest data directly from NTN24 servers.
    1. On Android, goto Settings » Apps » Select "NTN24" » click Storage » click "Clear Cache".
  4. Check NTN24 app permissions. If any of these permissions required to use your device's features are disenabled, NTN24 might not work.
  5. Uninstall and reinstall NTN24. If nothing else has worked, completely uninstall NTN24 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NTN24 not working


2. Fix NTN24 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NTN24 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NTN24 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NTN24 may not be able to connect to the Internet when running in the background.

Reported Issues

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