Contact Insta Story Collage Maker Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. When I upload videos instead of recognising them as 4 seconds long or 10 seconds long or whatever it may be, it says something ridiculous like the video is 12455 seconds long and exceeds maximum length! Super frustrating, maybe a bug but I have no idea how to fix it! Send help please!Makes it seem free.... even free to download.

2. Would you be making this available there too? Would really appreciate it if you could so that I can port over all the beautiful collages that I've drafted and keep using Storychic on my iPhone!!I got the annual plan now, the app is great but I missed some things.

3. I have the premium version because I loved the app so much but at the moment it is almost useless for me.The templates are good but it's so frustrating when i just paid for the yearly subscription and I can't use the vip access.

4. it's quite scammyHad been using this for almost a year but couldn't take it anymore because of it's constant lag.

5. It's a shame because the app is very easy to use.It's a great app and I've bought the VIP membership:) sadly, I'm now using an iPhone but I was unable to download this from the app store.

6. some seem repetitive.It used to work fine but for like a month now I cannot save any stories that have videos in them.

7. A family member used the free trial and after that they didnt use it anymore.

8. Being able to scrool to the part of the video where you would like to add things.

9. I already emailed you, I hope you'd see this one.Love this app but been experiencing an issue for a while now.

10. It leaded to a full year subscription, and playstore said that the subscription is already cancelled.

11. For example I wanted to put text at the start of my video but I couldn't.

1. Fix Insta Story Collage Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Insta Story Collage Maker: Restarting the app will resolve most errors.
2. Update the Insta Story Collage Maker App. Here is how:
   1. On Android goto PlayStore » Search for "Insta Story Collage Maker" » Open Insta Story Collage Maker for » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Insta Story Collage Maker » click "UPDATE".
3. Clear Insta Story Collage Maker for app cache: Clearing cached data will force your app to retrieve the latest data directly from Insta Story Collage Maker servers.
   1. On Android, goto Settings » Apps » Select "Insta Story Collage Maker for " » click Storage » click "Clear Cache".
4. Check Insta Story Collage Maker app permissions. If any of these permissions required to use your device's features are disenabled, Insta Story Collage Maker might not work.
5. Uninstall and reinstall Insta Story Collage Maker. If nothing else has worked, completely uninstall Insta Story Collage Maker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Insta Story Collage Maker not working

2. Fix Insta Story Collage Maker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Insta Story Collage Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Insta Story Collage Maker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Insta Story Collage Maker may not be able to connect to the Internet when running in the background.