Contact Video Downloader Customer Service

Why should I report an Issue with Video Downloader for Instagram?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Super Downloader Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Sucks.Worked perfectly for one download.. Downloaded my test random perfectly but now will not download anything, a fast popup shows up at the bottom saying "no media found in link" I've tried many different pictures from private friends to public business profiles, I've tried sharing to the app, copying links using this app to browse and try to download with no lock at all.Saves apx 90% of my favorite vids.

2. "I logged in" and was I DOWNLOADED PRIVATE CONTENT without my PC It does not auto download your clipboard so you have to edit IG, enter the app, and then it will auto downloads the last copied link.

3. Like, automaticly download the video/photo when we've been copy it from Instagram.Just downloaded this app and it worked for 4 downloads, but then when I was prompted to login, the login process does NOT work.

4. Kinda sucks because some I can't save are really awesome!! I'm not sure if it's the downloader app or if it's the Instagram vids prevent you from saving them... I appreciate that you don't get slammed with ads and that they're in the background... awessome but Google Play ads pop in that will stop your save and you'll have to start over.

5. I am uninstslling it.sorry. I trusted and installed it again, but from this app developer's point of view, all links are private account and must log out and log back in their fake insta page.

6. VERY annoying!! This is my favorite Instagram Downloader so far...Honestly, it's very inconvenient to go back and forth to open this application when you want to download videos or photos.

7. Unless there are other purposes.. uninstalling again.The app proceeded to download a link in my clipboard, at start up; I did not authorize this.

8. IG auto refresh betterSo far was good but sll of sudden all links became private and must log out and log in again.

9. Repeated efforts were a success, so I "tested" the most frequent thought after READING that accounts were PRIVATE accounts.

10. Then when I opened the video, a pop up window took shape, and the app removed my home buttons or any way to exit the display.

11. Now I can't log in, but I can't download an image unless I log in.

1. Fix Video Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Downloader: Restarting the app will resolve most errors.
2. Update the Video Downloader App. Here is how:
   1. On Android goto PlayStore » Search for "Video Downloader" » Open Video Downloader for Instagram » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Downloader » click "UPDATE".
3. Clear Video Downloader for Instagram app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Downloader servers.
   1. On Android, goto Settings » Apps » Select "Video Downloader for Instagram" » click Storage » click "Clear Cache".
4. Check Video Downloader app permissions. If any of these permissions required to use your device's features are disenabled, Video Downloader might not work.
5. Uninstall and reinstall Video Downloader. If nothing else has worked, completely uninstall Video Downloader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Downloader not working

2. Fix Video Downloader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Downloader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Downloader may not be able to connect to the Internet when running in the background.