Published by Vázquez Software on Mar 13, 2024

Report an issue with Custom Weather Alerts.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Custom Weather Alerts?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vázquez Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Custom Weather Alerts image 1 contact Custom Weather Alerts image 2

Custom Weather Alerts Customer Insights

1. Plus, I have seen a bunch of reviews asking for a silent alarm notification option, (& the developer's friendly responses to that feedback-- bonus points for responsiveness!), but in the actual place where you set up the alarm, there is only a button that says "turn off notification", & nowhere can I find an explanation if that means just the sound is turned off (& it will vibrate), or if it just won't notify me at all, which would be... counter to the purpose of an alarm.

2. I would like 12-hour clock, and for zip code lookup to work in USA..(gps works great)...But if all you need is an alert to tell you when it's going to freeze... This is your "man."This is exactly what o was looking for, however the alert options are quite limited.

3. However, having looked at the other reviews, I am anxious about trusting this app to actually go off when I need it to (I'm setting up a temp alert so that I'll know if my pipes & plants are in danger of freezing).

4. This is a scam.Thank you! You just saved my plants again! Hands-down the most reliable and accurate freeze temp alert app I have ever seen.

5. I think a much better design would be if, instead of 2 radio buttons for alarm sound options (Notification & Loop Mode), there was a 3rd option right there for Silent/Vibrate.

6. Thank you, good job!Does exactly what I want it to do, but you have to get the premium version to have maximum functionality.

7. We have a cloudless, blue sky outside with 22C temperature at the moment and the app shows cloudy sky with 18C.Ignore the negative reviews as this little app works very well for me.

8. It allowed turning on and off each and every alert type, and had three severity levels for each alert type, emergency, urgent, & default.

9. Night & day forecasts are subtly shaded to show the difference when you scroll through them, & the time-setting interface for the alarm is startling & strangely pleasurable.

10. I only needed wind alerts but upgraded to the premium version as the ads are highly intrusive and annoying.

11. The premium version costs less than a cup of coffee so a no brainer and IMHO good value.

Steps to Troubleshoot & Fix Custom Weather Alerts Issues

1. Fix Custom Weather Alerts Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Custom Weather Alerts: Restarting the app will resolve most errors.
  2. Update the Custom Weather Alerts App. Here is how:
    1. On Android goto PlayStore » Search for "Custom Weather Alerts" » Open Custom Weather Alerts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Custom Weather Alerts » click "UPDATE".
  3. Clear Custom Weather Alerts app cache: Clearing cached data will force your app to retrieve the latest data directly from Custom Weather Alerts servers.
    1. On Android, goto Settings » Apps » Select "Custom Weather Alerts" » click Storage » click "Clear Cache".
  4. Check Custom Weather Alerts app permissions. If any of these permissions required to use your device's features are disenabled, Custom Weather Alerts might not work.
  5. Uninstall and reinstall Custom Weather Alerts. If nothing else has worked, completely uninstall Custom Weather Alerts then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Custom Weather Alerts not working


2. Fix Custom Weather Alerts Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Custom Weather Alerts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Custom Weather Alerts not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Custom Weather Alerts may not be able to connect to the Internet when running in the background.

Reported Issues