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Why should I report an Issue with Sweatcoin・Walking Step Counter?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Sweatco Ltd to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sweatcoin・Walking Step Counter Customer Insights
1. They give out a very limited amount of gift cards too, so they're easy to miss.Updated: They make is sound like you can actually purchase the items with the sweat coins but when I went to purchase an item I found out it's the discount being purchased not the actual item.
2. There used to be a lot more offers for physical items or discounts for physical items; now, the majority of the rewards are temporary discounts on subscription services.
3. There used to be a lot more offers for physical items or discounts for physical items; now, the majority of the rewards are temporary discounts on subscription services.
4. It makes it really underwhelming to check the shop every now and then and see no new variety in the offers, even if they don't cost many coins.
5. (I have a Sumsung Galaxy S22 Ultra and a Galaxy Fit e 2 watch)Most of the time it won't even track my steps especially when my phone is on and I'm tapping the screen as if that means I stopped moving when I still am.
6. It makes it really underwhelming to check the shop every now and then and see no new variety in the offers, even if they don't cost many coins.
7. I'm confused, do you actually get free stuff with the sweatcoins or do I only purchase the discounts and still have to pay for the itemI've had this app for 4 years, and it definitely was much better ~2-3 years ago.
8. After 20 minutes I stop to check it and it just keep saying "Analyzing" until it disappears and gives me no credit for those steps.
9. I see it throughout the day but nothing deposited for my regular steps eitherUpdate: The newest update causes the app to crash every time I try to open it.
10. Edit : Several years later even with all the points I have gathered in the app from walking every day (I work outside and I'm very active) and I can barely afford a $10 gift card after years of gathering points from walking.
11. BRING BACK CHALLENGES!!! Rewards only discounts on items or subscriptions that do not interest me.
Steps to Troubleshoot & Fix Sweatcoin・Walking Step Counter Issues
1. Fix Sweatcoin・Walking Step Counter Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Sweatcoin・Walking Step Counter: Restarting the app will resolve most errors.
- Update the Sweatcoin・Walking Step Counter App. Here is how:
- On Android goto PlayStore » Search for "Sweatcoin・Walking Step Counter" » Open Sweatcoin・Walking Step Counter » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Sweatcoin・Walking Step Counter » click "UPDATE".
- Clear Sweatcoin・Walking Step Counter app cache: Clearing cached data will force your app to retrieve the latest data directly from Sweatcoin・Walking Step Counter servers.
- On Android, goto Settings » Apps » Select "Sweatcoin・Walking Step Counter" » click Storage » click "Clear Cache".
- Check Sweatcoin・Walking Step Counter app permissions. If any of these permissions required to use your device's features are disenabled, Sweatcoin・Walking Step Counter might not work.
- Uninstall and reinstall Sweatcoin・Walking Step Counter. If nothing else has worked, completely uninstall Sweatcoin・Walking Step Counter then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Sweatcoin・Walking Step Counter not working
2. Fix Sweatcoin・Walking Step Counter Server issues & Internet Connection
- Check network connection: An unstable Internet will make Sweatcoin・Walking Step Counter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Sweatcoin・Walking Step Counter not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Sweatcoin・Walking Step Counter may not be able to connect to the Internet when running in the background.
Reported Issues
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It won't count my steps, and I'm wondering if you got the location of our place since it says the problem might be a rural place, we live on the edge of Natalia on County road
— by Gavyn crabtree 6 months ago -
I haven't been able to see my previous steps, insights for about two weeks. Why?
— by Sheri A Anderson 10 months ago -
I can't sign
— by Tshegofatso Moswang 1 year ago -
Need to cancel my subscription. I lost my phone and I no longer have access to my username or password.
— by Bushra Muhammadi 2 years ago -
Dear Sweatcoin
You’ve had a problem: on 9/1, I walked 6,967 steps. on 9/1, I walked 6,858 steps. on 9/3, I walked 7,010 steps.( as counted by Samsung Healrh)—yesterday these 3 days were not awarded( today they were posted)--- BUT my 2X bonus WAS not added to my sweatcoins total.
Please try to resolve these Problems
1. Those 3 days—each day at the end of my walk I checked to see if my steps were counted—they weren’t. Is there something wrong with you program—for those days??? I checked my Samsung Health program and it proved that I had walked those steps.
2. You also have a continuing problem with the Daily Rewards. When I press the Tab/button for this --- sometimes I wait minutes(hours?) for the “Wheel” to stop to watch the advertisement
3. I expect my 2x bonus to be credited to my swearcoins.— by GREGORY GERBER 2 years ago -
Your Sweatcoin account has been blocked. I need to return. Don't have mobile number. In uae
— by Fetnah 2 years ago -
I did not want this
— by Mike 2 years ago -
Pls cancel my subscription because i subscribed it with my apple id again.
— by Munkhbulgan 2 years ago -
Hi Team,
I am from India and I wanted to know can I use this application in India and is it officially launched in India. If it is launched then can i use this application ? and what about the indian market updated in sweatcoin app?
Please let me know.
Thanks in advance
Shashidhar— by Shashidhar N S 2 years ago -
Help my account has been blocked I just sent my link to my siblings and parents my username is x.77 can I please get my account back I have some followers and I also had some coins and i also subscribed to the trouble maker!!!! please let me know
— by Razan Jameel 3 years ago -
You are subscribed to this program through the username / tashfin_the_world
and password / AIAmm14031403
This subscription was made from a Google account and e-mail.
a.mudhwah1@redacted
After that I deleted the program completely and then downloaded it again and installed it And when I wanted to enter the program through an icon sign up with google It refuses completely.. and I do not know what the problem is. We hope that you will fix this defect or guide us to the correct way to solve this technical problem. Attached are pictures of this problem— by tashfin_the_world 3 years ago -
I’m struggling to login to my account as I’ve changed my phone number. When i use the original email address your system recognizes that I have changed my number and says it will send me a code through that email address, however it NEVER does. I starting to get frustrated! My new number is: +44 7786 024986
My old number is: +44 7398955281— by Pahmida 3 years ago
