Published by Alike LTD on Jul 21, 2024

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Why should I report an Issue with Alike Health: Healthcare Space?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Alike LTD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Alike Health: Healthcare Space

1. You can read and write reviews for treatments to make informed decisions about your day-to-day health or start a discussion with your peers.

2. Alike is a safe and personalized place where we match people based on their unique situation, whose we know from their medical records.

3. This gives you access to a wealth of knowledge and experience from others who have been in your shoes.

4. We seek to inspire you to ask the right questions, to dispel uncertainties, and to become your own health advocate.

5. Make smartly-informed decisions based on who you are.

6. All your interactions are anonymous, and private – with verified users.

7. We then connect you to "medical matches".

8. This has never been done before!

9. Join the Alike community today and take control of your healthcare journey.

Alike Health Customer Insights

1. Other than that, it's an amazing app overall, keep improving I can't wait to see what lies in the future 😊Seems like a good idea but very difficult to go through every single symptom listed or diagnosis.

2. I'm sure it's a great app but for me personally this made it not worth going through the effort as I have a long list of diagnosed conditionsI love this app! It's helped me connect to direct experiences of people just like me.

3. Update It was nice that you added the edit feature and now it's gone again! 🥺This app makes it easy to reach a wide variety of people with similar conditions/symptoms to you.

4. The app itself is convenient, and though it still needs a little rounding out and refining with the help of the community, I can't recommend it enough!You need to make the symptom adding a tick box thing.

5. I also would greatly prefer a dark mode option, but that's not a huge concern obviously.Nice app, but I don't like the fact that I can't, go back and edit my comments for typos and clarification.

6. I think adding a symptoms rather than diagnosis option would also be good and inclusive.Been here since day one.

7. Note to the developers: please make any error messages display as text on the actual page and not as some sort of overlay tooltip message.

8. That being said obviously not everyone is the same personality wise when it comes to health issues and a mute/block button would be helpful.Good app so far.

9. Error messages are presented as pop-up tooltips, but they run too long for the maximum displayable characters, meaning I have no idea what the problem is.

10. Though this definitely is a good thing as it makes sure everyone is included but it's just not an easy system to add them all.

11. Two things I recommend is being able to send images, have a setting where the person can turn on/off image dms.

Steps to Troubleshoot & Fix Alike Health Issues

1. Fix Alike Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Alike Health: Restarting the app will resolve most errors.
  2. Update the Alike Health App. Here is how:
    1. On Android goto PlayStore » Search for "Alike Health" » Open Alike Health: Healthcare Space » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Alike Health » click "UPDATE".
  3. Clear Alike Health: Healthcare Space app cache: Clearing cached data will force your app to retrieve the latest data directly from Alike Health servers.
    1. On Android, goto Settings » Apps » Select "Alike Health: Healthcare Space" » click Storage » click "Clear Cache".
  4. Check Alike Health app permissions. If any of these permissions required to use your device's features are disenabled, Alike Health might not work.
  5. Uninstall and reinstall Alike Health. If nothing else has worked, completely uninstall Alike Health then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Alike Health not working


2. Fix Alike Health Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Alike Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Alike Health not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Alike Health may not be able to connect to the Internet when running in the background.

Reported Issues