Contact NOAA Smart Buoys Customer Service

Why should I report an Issue with NOAA Smart Buoys?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NOAA Chesapeake Bay Office to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The NOAA Chesapeake Bay Interpretive Buoy System (CBIBS) "smart buoys" collect and transmit real-time weather and water data.

2. CBIBS supports the use and management of a healthy Chesapeake Bay by providing the data and information needed to improve safety, enhance the economy, and protect the environment.

1. Neat! I always wanted to do some crabbing so all I have to do is check recent conditions in the water and air on top of what meteorologists not there or looking at the same buoy could.I like to have my conditions from wave period to salinity to wave height and much more,this gives you a set of local floating weather stations and water sensor suites as well.One is always where my morning sea breeze comes from,so now I know knowing distance and wind speed,what air is headed my way till around 3ish.will not load, says no internet connection.

2. Started doing this the other day.Maps simply shows nothing but a blank screen!Only 4 of 10 bouys operating... NOAA needs to fix these.says my internet is down so no bouys.

3. The error message states it is my Internet connection while all other apps work fine.

4. used to work great and I used it all the time!Says no buoys located.

5. used to work fineall bouys offlineThe app stopped loading any buoys.

6. Other app functions seem to work.My app quit working too.

7. Works fine!Great app, but it does not display properly in portrait layout on a nexus 7.

8. Check internet connection.

9. I waited for about two weeks since similar issues have occurred before for a single bouy.

10. I have uninstallled/ installed the app 5 times over three days.

11. The preferences menu cases the app to crash on the N7 as well.

1. Fix NOAA Smart Buoys Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NOAA Smart Buoys: Restarting the app will resolve most errors.
2. Update the NOAA Smart Buoys App. Here is how:
   1. On Android goto PlayStore » Search for "NOAA Smart Buoys" » Open NOAA Smart Buoys » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NOAA Smart Buoys » click "UPDATE".
3. Clear NOAA Smart Buoys app cache: Clearing cached data will force your app to retrieve the latest data directly from NOAA Smart Buoys servers.
   1. On Android, goto Settings » Apps » Select "NOAA Smart Buoys" » click Storage » click "Clear Cache".
4. Check NOAA Smart Buoys app permissions. If any of these permissions required to use your device's features are disenabled, NOAA Smart Buoys might not work.
5. Uninstall and reinstall NOAA Smart Buoys. If nothing else has worked, completely uninstall NOAA Smart Buoys then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NOAA Smart Buoys not working

2. Fix NOAA Smart Buoys Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NOAA Smart Buoys be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NOAA Smart Buoys not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NOAA Smart Buoys may not be able to connect to the Internet when running in the background.